What are the responsibilities and job description for the Service Writer position at Blue Ribbon Auto Group?
Job Overview
We are seeking a knowledgeable and customer-focused Service Writer to join our team. The ideal candidate will serve as the primary point of contact for customers, ensuring their automotive service needs are met with professionalism and expertise. This role requires familiarity with automotive repair processes, excellent communication skills, and the ability to upsell services effectively. This is a Monday-Friday position with no nights or weekends required. Additionally, we offer health, dental, and insurance plans, 401(k) with matching, and paid holidays and vacation.
Duties
- Greet customers and assess their service needs through effective communication.
- Document customer concerns and relay information accurately to service technicians.
- Prepare accurate estimates for repairs and services.
- Upsell additional services by identifying opportunities based on customer needs and vehicle condition.
- Follow up with customers post-service to ensure satisfaction and address any further concerns.
Skills
- Experience as a service writer strongly preferred.
- Excellent interpersonal skills with the ability to build rapport with customers.
- Detail-oriented with strong organizational skills to manage multiple tasks effectively.
- Ability to work collaboratively in a fast-paced environment while maintaining professionalism.
Join our team as a Service Writer where your expertise will help us deliver exceptional service to our valued customers!
Job Type: Full-time
Pay: $34,000.00 - $36,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
Work Days:
- Monday to Friday
- No weekends
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Sallisaw, OK 74955 (Required)
Ability to Relocate:
- Sallisaw, OK 74955: Relocate before starting work (Required)
Work Location: In person
Salary : $34,000 - $36,000