What are the responsibilities and job description for the Behavioral Health Referral Coordinator position at Blue Ridge Health?
Overview
Blue Ridge Health is currently seeking a Behavioral Health Referral Coordinator to be part of our Behavioral Health Team in Sylva, NC.
What We Offer You:
- A competitive benefits plan, including Medical, Dental and Vision
- Company sponsored life insurance and short and long-term disability coverage
- 403(b) retirement account with company matching
- Supplemental accident insurance available
- 9 paid holidays per year
- PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)
- Flexible Work Schedules Considered
- Needs Accommodations Programs
- Mental Health Resources
- Telework Opportunities Considered
- Tuition Reimbursement Program
What You'll Do:
The Behavioral Health Referral Coordinator is an integral member of the clinical team of BRH and works in cooperation with the Behavioral Health team members to schedule incoming referrals. Responsibilities include:
- Receive and track all incoming referrals for behavioral health services.
- Responsible for proper maintenance of all electronic medical record information related to the referral process, which may include, but is not limited to transferring, retrieving, creating, and repairing records.
- Assumes responsibility for correctly entering all required registration and insurance information on established and new patients into the computer. Also, periodically verifies above information to ensure that it is still correct
- Schedules internal new and established appointments via computer while directing same day appointment calls and walk-ins appropriately.
- Assists providers in requesting patient records when needed.
What We're Looking For:
- High school diploma or equivalent required.
- Licensed Practical Nurse or Medical Assistant with primary care/ambulatory care clinical experience preferred.
- Bilingual – Spanish language, preferred.
- Experience with electronic medical record systems and/or previous referral coordination preferred.
- Ability to organize, communicate and perform detailed functions required.
- Strong interpersonal skills
About Blue Ridge Health:
At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.
Blue Ridge Health Services promotes a supportive and inclusive culture, sensitive to the diversity of the individuals we serve and our workforce. Challenging unconscious bias, inviting a culture of individual expression, and ongoing sensitivity to organizational practices are fundamental of staff expectations. This focus contributes to the importance of Blue Ridge Health’s investment to advance as a culturally competent organization.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
