Marketing Manager

Overview:

The Marketing Manager is responsible for ensuring that Assistant Community Directors and Leasing Consultants are effectively trained and motivated in compliance with Americans with Disabilities Act (ADA) requirements. This includes training on all aspects of the leasing process, such as qualifying prospects, answering the telephone, scheduling appointments, conducting property tours, and completing lease agreements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide guidance on assisting with marketing initiatives and conducting outreach to local businesses on a weekly basis, ensuring that all activities adhere to ADA standards.
• Conduct comprehensive training sessions for new hires on leasing and marketing procedures, ensuring accessibility for all individuals with disabilities.
• Provide ongoing training and support to existing staff members who require refresher courses, accommodating any accessibility needs they may have.
• Act as the main point of contact for all leasing and marketing inquiries from employees and external vendors, ensuring that communication channels are accessible and inclusive.
• Collaborate with Senior Management and Owners to fulfill any additional duties as assigned, ensuring that tasks are performed in accordance with ADA guidelines.
• Responsible for having a thorough knowledge of Blue Roc Premier policies and Property Community Policies.

COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

• Uses intuition and experience to complement data.
• Demonstrates attention to detail.
• Pursues training and development opportunities.
• Strives to continuously build knowledge and skills.
• Shares expertise with others.
• Responds promptly to customer needs
• Solicits customer feedback to improve service.
• Demonstrates group presentation skills.
• Gives and welcomes feedback.
• Contributes to building a positive team spirit.
• Demonstrates knowledge of market and competition.
• Follows policies and procedures.
• Completes administrative tasks correctly and on time.
• Supports organization's goals and values.
• Adapts to changes in the work environment.
• Manages competing demands.
• Follows instructions, responds to management direction.
• Undertakes self-development activities.
• Looks for and takes advantage of opportunities.
• Asks for and offers help when needed.
• Generates suggestions for improving work.
• Presents ideas and information in a manner that gets others' attention.
• Prioritizes and plans work activities.
• Uses time efficiently.
• Approaches others in a tactful manner.
• Applies feedback to improve performance.
• Meets productivity standards.
• Maintains confidentiality.
• Treats people with respect.
• Keeps commitments.
• Upholds organizational values.
• Shows respect and sensitivity for cultural differences.
• Is consistently at work and on time.
• Completes work in timely manner.
• Demonstrates accuracy and thoroughness.
• Treats others with respect and consideration regardless of their status or position.
• Observes safety and security procedures.

EDUCATION, EXPERIENCE, and TRAINING:

• High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
• Associate’s degree (A.A.) or equivalent from two year college and technical school preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid driver’s license
• Reliable transportation

COMPUTER SKILLS:

• Excellent skills in Microsoft Windows (Word, Excel, Outlook, etc.)
• Contact Management System
• Graphic Design Software
• RealPage
• Knock
• Google Business Profile
• Entrata
• Avid