What are the responsibilities and job description for the Pega/Salesforce Operations - Summer Internship position at Blue Shield of CA?
About Our Internships
Our paid internship program is thoughtfully curated to provide students with experience and exposure to the healthcare industry. Interns will be given the opportunity to get hands-on experience with real work projects, build meaningful relationships and connections within the organization, and experience our mission and enterprise goals through our program curriculum centered on our leadership model (Personal, People, Thought, and Results Leadership). To see more about our internship program, check out this video.
Our Summer 2025 Internship is June 9th or June 16th through August 15th, 2025.
Application Process and Timeline:
- Now: Actively accepting applications
- November: If you meet the requirements, you will receive an invitation to complete a Pre-Recorded Video Interview
- November - January: 2nd round interviews & offers extended
As an intern at Blue Shield of California, you will:
- Participate in impactful projects during a 10-week internship program
- Undertake a 10-week curriculum designed to familiarize interns with BSC, leadership development, exposure to the healthcare industry, and more
- Be invited to participate in BSC employee events and networking opportunities such as Employee Resource Groups, employee volunteer activities, and more
General Requirements:
- Must reside in the state of California for the duration of the internship
- Hybrid requirements - Preferably live within a 50-mile radius of a BSC office and be available for in-office collaboration 2 times per month
- Must currently be enrolled in an undergraduate or graduate program at the time of the internship, with a graduation date of December 2025 or later
Your Role
The Pega and Salesforce Center of Excellence Team is focused on optimizing solutions and maximizing value across the enterprise. Both platforms are utilized across the enterprise to help accelerate our transformation program, enable innovation, and help realize our vision for a reimagined healthcare system. Our team works cross-functionally to deliver scalable solutions that drive process transformation and achieve business value. The team is responsible for driving critical business and vendor alignment, defining, and executing the enterprise product roadmap, and maintaining operational excellence. We are a dynamic and fast-paced team that has a passion for driving business value through technology solutions.
Your Knowledge and Experience
- Currently pursuing an undergraduate or graduate degree
- Excellent verbal and written communication skills
- Ability to manage multiple priorities effectively
- Strong MS Office knowledge (PowerPoint, Excel)
- Knowledge of project management, agile methodologies, SDLC
- Business/data analysis
- Technical acumen
- A passion for using technology to achieve business outcomes
- Pega and/or Salesforce experience is a plus
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
