What are the responsibilities and job description for the Customer Service Representative position at Blue Skies Admin Services?
Who is Summit Lawns?
The lawn care and landscaping industry as a general collective has a smudge on it. Riddled with unprofessionalism, grimy and dirty dudes, rusty trucks, unmet expectations, and poor customer experiences. Sounds pretty lame, right?
At Summit Lawns, we're on a mission to build a new generation of lawn care. You can have a gorgeous yard that you're not embarrassed of, with a Chick-Fil-A level customer service. We make lawn care sexy and cool through technology, casual / fun / innovative interactions with our clients, and frankly having some pride in our appearances. We're the highest rated lawn care company in the history of Lincoln (and soon to be the entire state of Nebraska), and we're on a journey to build Nebraska's largest and most impactful lawn care company for homeowners.
Through a few passion projects, we're significantly impacting our community. Check it out :
Random Acts of Clean Up - We revitalize and clean up overgrown homes and landscapes at no cost to the resident
Snow Angels - we provide free snow removal all winter long for neighbors in need.
It's kind of cool to have a job that's so wildly visual and so intensely appreciated when done well.
Our mission matters now, more than ever. And that's why we need YOU!
So where do you fit in??
Overview :
What you do MATTERS . As a Customer Service and Customer Sales Rep, you are the face and voice to 1000s of customers, and they genuinely trust what you tell them. You wouldn't want your grandma being taken advantage of by a shady customer sales rep over the phone, would you? Neither do we! We're looking for fun, optimistic, and honest customer service reps to help us on our mission described above.
Every day, people call us to ultimately solve these 3 problems :
- How do I get a yard I'm not embarrassed of?
- How hard is it going to be?
- How much does it cost?
This is not a cold calling job. People are calling us already prepared to buy, and we don't require contracts or pre-payments to get started. It's extremely easy for you to convert new leads. The job of our Customer Service Reps is to be a friendly voice and guide them through our proven process and answer any remaining questions they have. Remember, we're the highest rated lawn care company in the history of Lincoln, so our process works. It's fun to be able to solve these problems for people!
Main Responsibilities of a CSR :
What You'll Bring :
What We Offer You!
Schedule and Compensation :
To Apply :
1. Send an email with your resume to careers@summitlawnslincoln.com ( DO NOT apply through Indeed)
2. Change the subject line of the email to "Your Amazing New CSR"
3. Address the email to Della J.
4. Tell us in 2-3 paragraphs why you would be great for this position.
5. Use a PS line telling us something unique and / or fun about you.
6. Leave us a voicemail at 531-500-8004 answering either one of these two questions :
Salary : $700 - $850
