What are the responsibilities and job description for the IT Engineer III, Technology – Major Incident and Event Manager position at Blue Spire Inc?
The Engineer III, Technology – Major Incident and Event Manager will be reporting to the Manager, ITSM and manage all of IT related Critical Incidents and Event management activities.
The Major Incident and Event Manager applies understanding and knowledge of information systems products and services to assist in the management of Major Incidents and Event Management. The role will ensure the integration, correlation, and consolidation of events across domains is standardized and centralized in the global event management platform with respect to the published architectural and process standards.
They will assist users and colleagues in resolving all outage related problems and questions. Major Incident and Event Manager must have superlative written and oral communications skills and must have proven record of high level of work quality.
