What are the responsibilities and job description for the Camp Host position at Blue Water Hospitality Group, LLC?
Blue Water is privately held and family-owned by father and son Jack and Todd Burbage.
Founded in 2002, Blue Water invests, develops, and manages RV resorts, campgrounds, hotels, and attractions. Blue Water's integrated approach to marketing, revenue management, and operations has quickly established itself as a hospitality industry leader. With dozens of resort-area properties in East Coast states from Maine to Florida and new additions out west in Texas, Montana, and Oregon, the Blue Water family is committed to creating elite assets, delivering exceptional guest experiences, and enhancing the communities we serve.
INTRODUCTION TO ROLE
Camp Hosts' responsibilities are greeting guests, answering questions, doing routine maintenance, cleaning lights, and possibly collecting campground fees. Using a creative assortment of methods, assist in promoting recreation operations and activities to internal and external sources.
WHO WE ARE LOOKING FOR
- Excellent communication and customer service skills, including the ability to remain calm and friendly when confronted with upset visitors or problems
- Basic writing and computer skills
- The ability to be on your feet, ride a bike and/or drive a golf cart and move around freely with guests
- Ability to work positively with other campground employees and other staff members
- Support all company policies and procedures.
WHAT YOU WILL WORK ON
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Greeting guests
- Collecting fees
- Preparing weekly revenue and attendance reports
- Helping guests solve problems
- Cleaning exterior and interior facilities (particularly bathroom buildings)
- Some light maintenance
- Provide information about the resort and local attraction
- Picking up litter throughout the complex
- Maintain a neat and orderly campsite
- Assist other employees when asked
- Ensures the property is clean, orderly, well-manicured, and guest-ready always
- Performs other duties as assigned
- Provides regular and reliable attendance
WHO YOU WORK WITH
The Camp Host will report to the General Manager and work closely with the Assistant General Manager.
WHAT YOU BRING
- High school degree or GED equivalent
- Previous customer service experience required
- Thorough knowledge of the recreation industry programs and amenities
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee must walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. In an outdoor setting, the employee must be able to perform in all weather conditions.
The hospitality environment is fast-paced, and at times you may be required to cover or assist with tasks/job functions outside of the job you were hired for. We require each of our team members to have an All-Hands-On-Deck mindset. This means you may be tasked with other functions and are expected to complete those tasks with the same level of enthusiasm and dedication as expected with your normal job duties.
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
