What are the responsibilities and job description for the General Manager (Campground) position at Blue Water Hospitality Group, LLC?
Job Description
Job Description
Division : Blue Water Hospitality
Location : JetStream RV Resort Stafford
Workplace : On-site
Employment type : Full-time
Travel % : 10-15%
S alary range : $55,000 - $60,000
Bonus eligible : Eligible to participate in the Management bonus at year-end subject to the terms of the company's bonus plan
Benefits : Medical / Vision / Dental / 401K / Property discounts
Blue Water Hospitality is a growing organization, and we’re always looking for enthusiastic team members to join our journey!
Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodations, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences.
If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team!
INTRODUCTION TO ROLE
The General Manager (GM) position is a comprehensive professional role where the leader will take full reporting responsibility for an upscale campground and RV Resort. At Blue Water, our property leaders have three main goals : take care of your people, wow your guests, and manage your business. This role will provide direct oversight and strategic direction for all aspects of the operation, including amenities and lodging. This position is best suited for a resourceful and creative individual who is motivated by employee and guest engagement and goal achievement. The General Manager for Stafford will also oversee the operations of JetStream RV Resort at Wharton and will be required to visit Wharton once a week.
WHO WE ARE LOOKING FOR
The ideal candidate is an independent self-starter and a strategic thinker who can see the big picture while rolling up their sleeves to manage the day-to-day minutia. The GM must be able to operate effectively in a fast-paced, guest-focused environment and communicate effectively, orally and in writing, to a variety of audiences. A strong business management acumen is required, with the ability to manage and report on financial results and to proficiently utilize multiple systems and technologies.
As the GM, you will lead and champion all aspects of property assets and resources, including staff, property, buildings, and amenities. Provide exceptional guest services and regularly provide coaching to property staff on best tactics in guest services, act as the face of the property, and conduit to own goals and objectives for both employees and guests.
WHAT YOU WILL WORK ON
Reasonable accommodations may be made to enable individuals with disabilities to perform and assign the essential functions outlined below
Taking Care of Your People :
- Provide outstanding leadership to drive and motivate the team. This role includes recruitment, interviewing, performance management, reviews, coaching, training, and succession management.
- Ensure the effective use of staffing and scheduling to ensure appropriate coverage and maximize labor efficiencies including the use of non-traditional workers such as international exchange workers (J1-students), workampers, seasonal employment, interns, etc.
- Oversees time and labor management processes , ensuring accurate tracking of employee hours, compliance with wage and hour laws, and effective scheduling. Implements best practices for labor cost control, monitors attendance patterns, and adjusts staffing levels as needed to optimize operational efficiency and maintain productivity.
- Actively champions and executes human resource management strategies as it relates payroll and benefits, onboarding and offboarding requirements, adherence to company policies, employment laws (federal and state), and various other state and federal compliance and regulatory guidelines. Works collaboratively with People Operations Partners to ensure timely and appropriate execution of human resource matters. Ensures fair and consistent treatment and management of team members.
Wowing your Guest :
Manage Your Business :
Requires the ability to perform all functions and duties on the property. Performs other duties as assigned
Reliable and punctual attendance is required; the hospitality industry is a 24 / 7 operation and therefore adjusted and irregular hours will be required.
WHAT YOU BRING
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, and reach with hands and arms and requires the ability to occasionally lift office products and supplies to 20 pounds. Travel required 30-50% within the region
Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board.
Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.
Salary : $55,000 - $60,000