What are the responsibilities and job description for the Service Representative - Plumbing Industry position at BLUE WATER PLUMBING SOLUTION?
Job Title: Customer Service Representative - Plumbing Services
Description:
We're seeking a highly skilled and experienced Customer Service Representative to join our team at Blue Water Plumbing Solution. As a key member of our customer-facing team, you will be responsible for providing world-class service to our customers via phone, email, and live chat.
Responsibilities:
- Deliver exceptional customer service across various channels (phone, email, live chat)
- Provide expert advice and guidance to customers on plumbing-related matters
- Efficiently schedule and confirm appointments for plumbing services
- Resolve customer complaints in a professional and timely manner
- Maintain accurate records of customer interactions and feedback
Requirements:
- Demonstrated experience in customer-facing roles or similar environments
- Outstanding communication and problem-solving skills
- Ability to work under pressure and manage multiple priorities
- Proficiency with customer service software and technology
- Able to work independently in a remote environment
Compensation: Salary range: $28-$30 per hour based on experience
Salary : $28 - $30
