Hotel Guest Experience Associates Pm-Overnight Shifts

Job Description

Job Description

Our property is growing rapidly and we are looking to expand our Guest Experience Team for the 3P-11P and 11P-7A shifts. Do you love working with people, possess a strong commitment to customer satisfaction, and have Front Desk experience? We provide the tools and training to bolster your hospitality career goals. If you are seeking a position with a team of true professionals in a thoughtful, cutting-edge company with over 100 boutique hotels, apply today!

Compensation : 19 - $22 hourly

Responsibilities :

• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Provide exceptional service to all hotel guests during their stay
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

Qualifications :

About Company

Bluebird Lake Placid is one of the largest and newest properties in the Lark Hospitality portfolio. Having re-modeled the old Summit Hotel into a minimalist, Scandinavian-Asian experience, the Bluebird Lake Placid is now well positioned to attract and retain high-volume transient and group businesses.

Meet people from all over the world who come to work for the most dynamic hotel group in town because they want to do something different and experience a bit of what it means to work for Lark while they’re at it. Huge growth potential in town and around the country.

Website : https : / / www.bluebirdhotels.com / hotels / lake -placid

Salary : $19 - $22