Senior Operations Manager

SENIOR OPERATIONS MANAGER / INTEGRATOR 

Are you an experienced leader who consistently shows up and is ready to motivate, manage, and hold your team accountable? Can you drive solutions and inspire your team to achieve more? With a strong grasp on operations, you balance detailed task management with a strategic understanding of the big picture, focusing on data, numbers, and profits to achieve company goals. If you are a reliable, strategic thinker who is committed to developing people and driving continuous improvement, we want to talk to you!

As our ideal Senior Operations Manager / Integrator…

·         You hold yourself and others accountable, shaping our future leaders and building strong professional relationships.

·         Your commitment sets the standard. You show up every day, reliable and steadfast, leading our team through every challenge with unwavering dedication.

·         You are a thinker and a planner who welcomes new ideas and tackle problems with a systematic, polished approach.

·         You communicate directly and efficiently, favoring bullet-point precision over unnecessary detail. You are adaptable in your approach, ready to shift strategies to best approach any situation.

·          You are growth-driven, proactively seeking knowledge and opportunities to advance the company, its profits, and its people through clear, actionable strategies.

For over 30 years our teams have always worked hard and pulled together as a team. We're looking for a Senior Operations Manager we can depend on - someone who consistently performs at a high level, understands the big picture, and guides us confidently. With hard work, effective communication, and strategic decision-making, you'll reinforce our strengths and identify opportunities to propel us towards future success!

RESPONSIBILITIES

·         Keep our Founder / Visionary out of the day-to-day Integrator role, allowing him to focus on the bigger vision

·         Develop and execute a strong growth plan focusing on our people, process, and profits within the EOS framework

·         Oversee operations, marketing, sales, and accounting, aligning them with the company’s strategic objectives

·         Drive profit through strong, efficient operations, pursuing expansion opportunities, and hiring the right people for the right seats

·         Set clear performance expectations using KPIs, scorecards, and accountability

·         Lead company-wide and management meetings to ensure effective communication across all levels

·         Work closely with the team to ensure everyone is in the right role, ensuring leadership, management, and accountability

·         Establish and maintain streamlined operational processes and procedures

·         Implement and monitor key performance indicators, maintaining oversight of daily operations

·         Coach on issues and handle necessary escalations, fostering problem-solving skills within teams

·         Profit and loss management, ensuring financial health and efficiency

This is a full-time, in-person role based in North East (NOMA) - Washington, DC. 

QUALIFICATIONS

Required

·         5 years managing and developing teams of 10-15 people

·         3 years of senior operational leadership in a company of 5M revenue

·         College degree, recent professional development, industry conference participation, or other evidence of continual learning

Preferred

·         Cross-functional leadership of multiple departments

Desired

·         Experience in the print industry

·         Familiarity with the Entrepreneurial Operating System (EOS)

ABOUT THE COMPANY – Blueboy Document Imaging

Founded in 1989 by Hiram O. Russell, an architect by profession, Blueboy Document Imaging has continually adopted the latest methods and technology solutions to exceed our customers' goals and objectives. Serving a diverse customer base that includes the Architectural, and Construction companies, as well as Federal and Local Governmental Agencies, Hotels, Restaurants and other businesses. Our mission is to exceed customer expectations with the highest quality printing services and customer service. We are committed to growth and innovation in an ever-evolving industry. Equally important is our dedication to our people, fostering a culture where every team member is valued and empowered to grow! 

WHY WORK FOR US?

·         We enjoy solving problems!

·         We are passionate about seeing people grow and develop at all levels

·         We are growing! We want to keep it moving, never seeing the ceiling

·         Located in NOMA, one of DC's hottest neighborhoods, we are surrounded by growth, inside and outside our doors

·         “I like helping people. This is my purpose and Blueboy is my vehicle to help and serve others.”  - Founder / Visionary

OUR CORE VALUES

·         Customer Service

·         Growth and Development

·         Adaptability

·         Ownership

·         Community

Salary:  $85,000 - $125,000, depending on experience

Benefits:  Medical, Dental, Vision, PTO and IRA   

Are you ready to serve, lead, and grow? Apply today!