Strategy and Operations Manager

 

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

Community Support Office

Job ID

2024-219841

JOB OVERVIEW

This role will have two primary responsibilities. First, it will support the development and execution of transformational projects tied to the Sunrise Strategic Business Plan. Second, it will drive a sense of continuous improvement in Sunrise operations through project-based work. Key to this role is the ability to help drive large-scale projects, use data to inform the creation of a strategy, build cross-functional relationships, apply critical thinking skills, and provide analytics to track, measure, and communicate progress. This role will work with stakeholders across the business to drive innovation, create structure, and support the Sunrise mission and vision.

 

RESPONSIBILITIES & QUALIFICATIONS

  Responsibilities:As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:• Help drive, own, design, lead, and execute (i) strategic projects tied to the Sunrise Strategic Business Plan and (ii) continuous improvement programs that drive customer satisfaction and team member engagement. Tasks include but are not limited to the:• Identification of root causes of issues• Prioritization and sequencing of proposed projects• Development and presentation of leadership-ready materials• Design of change management and communication plans• Facilitation of discussions with multiple stakeholders• Design and execution of analytics in support of decision-making• Help develop a continuous improvement methodology around key operational processes; identify best practices and tools required to be effective and continually evolve.• Use data to answer questions and inform recommendations; communicate findings clearly and succinctly.• Work closely and collaboratively with cross-functional colleagues to jointly drive projects forward.• Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.• Perform other duties as assigned. 

 

Core Competencies:  • Superior analytical and quantitative abilities.• Excellent client interface, verbal, and written communication skills; ability to clearly articulate to audiences at all levels.• Must be self-directed, flexible, motivated, and work well independently as well as with a team; consistently take a hands-on, proactive approach.  Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.• Bachelor’s degree in related field; MBA preferred• 4 or more years of work experience• Impactful continuous improvement experience• Management Consulting or similar transformational project experience

ABOUT SUNRISE

Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.

 

At Sunrise, you will…

 

Make a Difference Every Day

We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

 

Be Part of a Uniquely Supportive Community

The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.

 

Ignite Your Potential

We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.

 

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS

Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).