What are the responsibilities and job description for the Claims Adjuster II position at Bluefire Insurance Services, Inc.?
Purpose
Responsible for the accurate and timely investigation, evaluation and negotiation of first and third party private passenger automobile liability claims, including physical damange and bodily injury claims
Essential Duties & Responsibilities
Handles multiple injury features identified upon report or likely to arise during the investigation of the claim including unrepresented and/or attorney represented injury claims
Reviews all claims assignments to ensure accuracy of prior claim handling in development of ongoing claims strategies
Proactively investigates and resolves coverage, liability and damages
Ensures proper diary management on all claims
Accurately evaluates special and general damages
Escalates all potential large loss and extra contractual exposures through management chain
Negotiates settlement of claims directly with the injured party, legal guardian or attorney
Delivers customer service according to company expectations
Qualifications and Education Requirements
A Bachelor's Degree is preferred
3 - 5 years of claims experience managing injury inventory
Ability to secure and maintan adjuster's license within 90 days of hire
Strong analytical and negotiation abilities
Ability to work independently, think creatively and exercise strong, sound judgment
Preferred Skills
Bilingual (English/Spanish) is preferred
Demonstrate strong interpersonal and communication skills, both verbal and written
Ability to read, analyze and interpret general business periodicals, technical journal/procedures, and financial reports and ata
Ability to effectively present information and respond to questions from management, employees, clients and customers
Ability to calculate figures and amounts such as discounts, proportions, and percentages
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret and extensive variety of financial, legal and technical information
Excellent organizational and time management skills required
Intermediate to advanced knowledge and skill in Microsoft Office products
Strong orientation to customer service
Ability to prioritize activities and projects while staying organized
Ability to process high volumes of work while meeting deadlines
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
