Float Scheduler

Job Description

Job Description

Bluegrass Orthopaedics is hiring a full-time Float Scheduler.

The Float Patient Scheduler is responsible for welcoming patients, collecting necessary demographic information to initiate the insurance verification process, and efficiently guiding patients through appointment scheduling, ensuring a seamless experience for both BGO patients and the healthcare team.

Duties / Responsibilities :

• Greet patients and visitors in person and over the phone, providing helpful information and directing inquiries to appropriate team members.
• Schedule and manage appointments for physicians and physician assistants, balancing patient satisfaction with optimal use of provider time. Prepare and organize patient schedules accordingly.
• Ensure clinical staff has all necessary information about patient appointments to provide timely and appropriate care.
• Accurately enter patient data into the record-keeping system, retrieve patient files, and ensure proper organization for physician review and treatment.
• Assist patients with insurance paperwork and address any billing-related questions or concerns.
• Maintain a professional, friendly, and supportive environment for patients and their families.
• Perform other administrative tasks as needed to support office operations.

Required Skills / Abilities :

Education and Experience :

Physical Requirements :

Supervisory Responsibilities :

If you are interested in a career as a Float Scheduler at Bluegrass Orthopaedics, apply today!