What are the responsibilities and job description for the Front Desk Receptionist position at Bluegrass Periodontics?
Overview
We are seeking a friendly and professional Front Desk Receptionist to join our team. This role is essential in providing exceptional guest services and ensuring a welcoming atmosphere for all visitors. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet patients upon arrival with a warm and welcoming demeanor.
- Manage phone systems, including answering calls, directing inquiries, and taking messages.
- Handle patient check-ins and check-outs efficiently while maintaining accurate records.
- Address patient inquiries and resolve any issues or complaints promptly to ensure satisfaction.
- Maintain the front desk area in an organized and professional manner.
- Collaborate with other departments to ensure seamless patient services.
- Assist with administrative tasks as needed, including scheduling appointments and managing reserved appointment times.
Requirements
- Previous experience is preferred.
- Strong phone etiquette and familiarity with phone systems are essential.
- Excellent patient relations skills with a focus on customer satisfaction.
- Strong organizational skills with attention to detail in managing tasks.
- A positive attitude and the ability to work well under pressure.
Join our team as a Front Desk Receptionist and contribute to our growing dental practice!
Job Type: Part-time
Pay: $12.50 - $15.00 per hour
Expected hours: 16 – 24 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $13 - $15