Quality Control and Training Specialist

Job Description

Job Description

Job Details

At M3 Technology Group, we help industry leading organizations connect their teams and customers so they can communicate, defend, save, and educate without technology getting in the way. With our 20 year history and award-winning track record, we are a trusted technology solutions partner.

M3 Core Values :

M3 core values define who we are and how we conduct ourselves as we work together to achieve our purpose. They reflect our culture and commitment to honor our longstanding history of excellence while preparing ourselves to compete in the future.

Teamwork

Excellence

Alignment

Make a Difference

Position Overview :

We are looking for a Quality Control & Training Specialist to mentor and lead our installation team. The Quality Control & Training Specialist's responsibilities include managing the efficiency of our installation team from pre-installation survey to post- installation / commissioning.

To be successful as a Quality Control & Training Specialist you should have excellent communication skills and be able to motivate and lead. You will serve as an essential part of the integration team and will help improve overall communication, project execution and efficiency. Top candidates will be collaborative, skillful delegators, and perform well under pressure.

Primary Essential Job Duties :

Conduct pre-installation site surveys as needed

Conduct quality control visits during and post installation / commissioning and report findings to project team and management.

Maintain a thorough understanding of project requirements and objectives including, but not limited to contractual, technical, schedule, construction coordination, materials, personnel, and scope of work.

Coordinate and train technicians, in house and onsite in the following disciplines, and demonstrate installation tasks for audio visual projects including but not limited to pulling cable, installing connectors, rack building, mounting equipment, and rigging.

Mentor and coach Installation Technicians and Lead Technician through their designated learning development plans

Manage, maintain, and execute training curriculum as needed

Uphold, maintain, & educate M3 standards of installation. (Terminations, mounting, soldering, above ceiling, labeling, etc..)

These are not meant to be exhaustive lists. There will be other duties as assigned

Regular and predictable attendance as scheduled

Work cooperatively with others

Qualifications

Required Skills and Abilities :

Ability to balance multiple tasks with changing priorities

Excellent skills to negotiate conflict and maintain constructive working relationships with people at all levels of the organization

Elevated level of problem-solving skills and adaptability

Read and interpret electronic schematics and architectural blueprints

Advanced knowledge of signal flow within Audio Video integration disciplines

Travel to various job sites as needed not expected to exceed 50% of time

Excellent communication and interpersonal skills, both verbal and written

Must have the ability to install, build and wire a full-size rack, pull cable, terminate connectors, solder, mount / rig equipment and rack construction

Experience configuring and commissioning AV systems

2 years of supervisory experience

4 years of AV installation experience

CTS-I preferred

Valid driver's license with appropriate driving record

Physical Requirements :

Ability to sit for prolonged periods of time

Ability to use computer for prolonged periods of time

Ability to use hand and power tools in a safe and efficient manner

Ability to lift up to 50 lbs

Ability to climb ladders & scaffolding & operate lifts up to 80 ft in the air

Be able to pass drug screen and background check