What are the responsibilities and job description for the LEAD TECHNICIAN - LEVEL 1 (INTEGRATION) position at Bluewater Technologies Group?

Job Description

Position Title : Lead Technician- Level 1

Team : Integration

Manager : Installation Supervisor

Office Location : Wixom, MI and Grand Rapids, MI

Who We Are :

Bluewater Technologies is a top provider of cutting-edge audiovisual, retail, and event technology solutions. We excel in creating engaging and immersive experiences for clients across diverse industries. Our team is top notch and dedicated to delivering exceptional service and tailored solutions that meet the unique needs of every project. Join us and become part of an awesome company that values creativity, technical expertise, and customer satisfaction. We strive to make people smile!

Essential Job Duties :

Lead any size integration projects with multiple staff / sub-contractors and bring to 100% completion
Forecast job needs including materials and manpower
Fully commission any system by themselves. This includes :

Setting audio levels and gain structure

Color balance displays

Resolution management

System operation testing

Flawless system after commissioning is complete

Measure job completion readiness for engineering / programming team

Lead post project discussions as needed

Follow and enforce QAT process

Make recommendations based on applicable codes, standards and best practices during the installation of a project

Call vendor tech support and start RMAs as required

Provide a daily job report to all necessary parties (if project lead) – this will provide status of the job, issues encountered, future parts needed, and hours required to complete the project

Detailed and timely communication with project managers and install supervisor

Skills / Qualifications :

CTS-I certification

Advanced network knowledge

Mastery knowledge to setup Wi-Fi network that supports AV installation

Understanding of set up required for AV over IP devices

Set up large networks, Dante, static IP etc.

Works well under pressure and time sensitive initiatives

Ability to negotiate and resolve conflicts

Committed to continuous self-development

Advanced troubleshooting skills

Advanced rack skills

Installation of LED and Flat panel video walls

Advanced system commissioning

Biamp Tesira Forte online training certification

Crestron Toolbox online training course

Crestron 101 training certification

Ability to load programmer provided control code

Ability to load device firmware and software

Ability to setup and load basic Biamp audio configuration

Must have valid Crestron, AMX, Biamp, and Extron log in credentials

Possess a current valid driver’s license

Presentable and professional in appearance

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Basic physical stances and actions (sitting, standing, walking)

Substantial movement of hands, wrists, and fingers for typing, filing, and writing

Reaching above shoulder height, below the waist, and lifting up to 50 lbs. – proper lifting technique required

Ability to sit in a stationary position for extended periods while using computer

Bluewater Technologies Group, Inc. is a woman-owned business that is an Equal Opportunity Employer committed to creating a diverse, equitable, inclusive, and welcoming company culture. We do not discriminate against candidates and employees because of their gender, gender identity, race, disability status, ethnicity, national origin, age, sexual orientation, education, religion, veteran status, or any other protected status under the law. We are committed to building a work environment where everyone’s thoughts, ideas, and perspectives matter, while ensuring that all individuals are treated fairly, have access to the same opportunities, and are given the resources they need to succeed in their job, regardless of their background.

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LEAD TECHNICIAN - LEVEL 1 (INTEGRATION)

What are the responsibilities and job description for the LEAD TECHNICIAN - LEVEL 1 (INTEGRATION) position at Bluewater Technologies Group?

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