Project Oversight Specialist

About the Role:

We are seeking a skilled Construction Project Director to lead our restoration projects across various sectors, including commercial and healthcare. As a key member of our team, you will be responsible for estimating, managing, and closing restoration projects to drive sales growth and customer satisfaction.

Responsibilities:

Sales:

• Meet or exceed monthly and yearly sales goals
• Negotiate and execute contracts on behalf of the company
• Selling all services that BluSky offers
• Convert opportunities into sales
• Track and Measure sales and sales opportunities in our CRM and Tracking Sheets

Revenue:

• Oversee and expedite revenue production in accordance with monthly goals
• Work with all members of the project team to ensure timeliness of deposit, progress, and final billings
• Provide oversight and direction to the Project Manager in production of revenue
• Review and collaborate with Project Team on Project schedules

Profit Margins:

• Develop and take ownership of the project budget in compliance with vertical target margins
• Ensure the accuracy of the budget and modify it during the course of the project, if conditions warrant
• Seek to improve project profitability by judicious use of vendors, in-house labor, and material suppliers
• Supervise and monitor project costs to ensure margin integrity

AR & Collections:

• Intentional conversations at the beginning of each project outlining the AR process and setting expectations with the customer for collections
• Review and understand specific program's for invoicing, payment terms, conditions, and process
• Perform weekly collection calls on all accounts
• Weekly reviews for A/R Aging to proactively manage the accounts, monitor lien rights, and follow through on assignments
• Maintain DSO (Days Sale Outstanding) at or below 75 days

Manage Near Term Opportunities:

• Work directly with clients & claims handling teams to close leads
• Maintain robust communication with clients to steer direction toward closing
• Document communication and curate all files in the BluSky CRM systems

Business Development Activity:

• Schedule and attend two business development meetings a week with clients, adjusters, building consultants, etc.
• Participate in various special events to market BluSky - luncheons, trade shows, award dinners, etc.
• Entertain clients as necessary to drive business and close sales
• Partner with business development and Vice President in pursuit of all sales

Estimating Proficiency:

• Accurate sketching of affected areas and use of Matterport technology.
• Time and Material (T&M) / Xactimate knowledge (need to be able to explain the T&M bill file & justify Xactimate line items)
• Ability to estimate a project to fit all target margins per the service provided

Customer Satisfaction:

• Consistent weekly communication with all stakeholders (external and internal)
• Setting expectations upfront with the customer
• Holding teams accountable to provide updates
• Check in with the customer throughout the project
• Email communication should have all stakeholders on the thread

Working and coordinating with internal teams:

Mitigation:

• Coordinate to get the work authorization signed so we can respond timely
• Walking the job with the technician team to define the scope of work
• Share client feedback/changes in scope
• Review daily T&M sheets with the Mitigation operations team
• Work directly with the Mitigation operations team
• Site visit at completion to confirm all work is completed per client expectations

Reconstruction:

• Project Kick Offs confirming scope of work and target budget / margin
• Constant communication with the Project Manager (PM) throughout the course of the project
• Work with the PM to get timely change orders submitted for approval
• Work with the PM to send weekly updates

Business Development:

• Communicate with the Business Development Manager (BD) about the new opportunity to get it into Salesforce timely
• Keep the BD on all email communication with the mutual client
• Update the BD on all changes to the project timely
• Help the BD update the NTO list that you are both working

Project Accountants:

• Oversee completed work authorizations so the PA can get the job into Vista
• Work with the PA to send out invoices
• Work with the PA to upload change orders

Requirements:

• 5 years of Recent marketing/business development and sales experience in the restoration or construction industry with a proven track record of sales growth
• Extensive Construction estimating and/or large loss and catastrophe experience
• Must be able to attend Business Development networking functions 2-3 evenings a week
• Intermediate-level Microsoft Office skills
• Experience utilizing Xactimate and other estimating software preferred

What We Offer:

BluSky offers a competitive base salary, a bonus plan for qualified positions, auto allowance, and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, disability, equipment appropriate to the position (i.e., laptop, smartphone, etc.), and corporate apparel allowance.