Human Resources Director

About the Company

At BMG Money, we help people solve unexpected financial problems affordably. Our team members draw from many years of experience at leading banks, fintechs, and law firms. We all share one vision—we help employees borrow and improve their financial quality of life. BMG embraces innovation, is committed to quality, and is unafraid to challenge the status quo.

Position Overview:

We are looking for an experienced and motivated Director, Human Resources to join our growing HR team. Reporting directly to the Head of Human Resources, this role will focus on key HR functions, including employee relations, performance management, compliance, compensation & benefits, office & facilities management, and exit management. This is an excellent opportunity for a Senior HR Manager or HR professional with a strong background in HR operations to take on a director-level position in a collaborative and dynamic HR department.

This position is primarily 100% on-site at our office located in Brickell. There are some opportunities to work from home from time to time.

Key Responsibilities:

1. Office & Facilities Management

• Supervise and support the Senior Office Administrator responsible for office and facilities operations, ensuring a well-maintained, safe, and functional workspace.
• Oversee office space planning, equipment, supplies, and coordination with external vendors for maintenance and repairs.
• Manage facilities-related health and safety protocols, ensuring compliance with regulations.

2. Employee Relations

• Support the Head of HR in fostering positive employee relations by addressing concerns, mediating conflicts, and providing guidance on disciplinary actions.
• Help resolve employee grievances and disputes through fair and consistent processes.
• Act as a resource for managers and employees on policies related to performance, conduct, and workplace behavior.

3. Performance Management

• Oversee performance management systems, working closely with managers to set goals, KPIs, and conduct annual performance appraisals.
• Assist with employee development plans, coaching, and feedback to ensure continuous improvement and career growth.
• Support the Head of HR in managing promotions, transfers, and internal moves, ensuring they align with performance and company objectives.
• Participate in conducting employee terminations, ensuring all compliance requirements are met.

4. Exit Management

• Manage the exit process for employees leaving the company, including conducting exit interviews, overseeing the return of company property, and ensuring final pay and benefits are processed.
• Ensure the exit process is conducted professionally and in accordance with legal requirements and company policies.
• Collaborate with the Head of HR to analyze exit interview data to identify trends or areas for improvement.

5. Compliance & Legal Issues

• Ensure compliance with federal, state, and local labor laws, including workplace safety, employee documentation, and workplace harassment policies.
• Assist in updating HR policies to ensure compliance with new or changing regulations.
• Provide guidance on employee-related legal matters, escalating to the Head of HR or legal counsel as needed.
• Help manage audits related to HR compliance, maintaining accurate records and reports.

6. Compensation & Benefits Management

• Support the administration of compensation and benefits programs, ensuring they remain competitive and compliant with legal and organizational standards.
• Coordinate with the payroll team to ensure timely and accurate payroll processing and compliance with wage and hour laws.
• Assist in monitoring and adjusting benefit offerings to ensure employee satisfaction and retention.

Qualifications:

Experience: Minimum of 7 years of progressively responsible experience in Human Resources, including direct involvement in employee relations, performance management, compliance, and compensation & benefits. Experience in HR operations and management is preferred.

Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. Advanced HR certifications (e.g., SHRM-CP, SHRM-SCP) are a plus.

Skills & Competencies:

• Strong knowledge of HR best practices, labor laws, compensation and benefits administration, and employee relations.
• Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels.
• Proven ability to handle sensitive issues with discretion and professionalism.
• Strong organizational skills with the ability to manage multiple projects and priorities.
• Proficiency in HRIS, Microsoft Office Suite, and other HR tools.

Key Attributes:

• Collaborative: Ability to work closely with the Head of HR and other HR team members to execute HR initiatives effectively.
• Problem-Solver: Able to resolve issues related to performance, employee relations, and compliance in a fair and timely manner.
• Detail-Oriented: Strong attention to detail, particularly when handling sensitive employee information, legal documentation, and HR processes.
• Adaptable: Ability to navigate change and work in a fast-paced, evolving environment.
• Ethical & Confidential: Strong sense of integrity and confidentiality when dealing with employee data and organizational matters.

Benefits:

• Benefit offerings include (medical, dental, vision, 401(k))
• Flexible Time Off Policy and 10 annual national holidays observed
• A collaborative and supportive workplace culture