Dealership:

Lithia BMW of Salem

Pay: Starting $19.00 & up depending on experience

Schedule: Weekend availability required

The Sales Concierge is responsible for delivering comprehensive product information and delightful customer service throughout the sales process. This individual will work closely with the sales team to demonstrate product options to customers and ensures the customer receives a premium experience with personalized attention.

• Have a positive attitude and be customer service friendly
• Be able to navigate technology with ease
• Be passionate about the BMW brand and desire to be in the auto industry as a career path
• Previous dealership experience is a PLUS
• Ability to thrive in a fast-paced environment
• Multi-Tasker and ability to work independently
• Professional in appearance and communications
• Strong attention to details and organizational skills

Area of Responsibility

• Support sales representatives before, during and after the sale with focus on the customer product experience.
• Demonstrate key technologies and explain benefits to customers.
• Troubleshoot any customer needs or concerns with tech support.
• Assist in test-drives to explain technologies and features of vehicle to customer.
• Use technologies with demonstration of software, including video product presenter to showcase vehicle configuration in photo-realistic fashion.
• Go under intensive training to ensure up to date knowledge of BMW products and features.
• Moves and works with vehicles to maintain vehicle display and support vehicle sales activities.
• Delivers vehicles to sites and locations as required.
• Monitor tire pressure of vehicles; add air and fuel as needed.
• Recognize general vehicle repairs and/or building maintenance and notify management.
• Prepare sold vehicles for delivery.
• Prioritize vehicles that need to be prepped for delivery or washed based on general appearance.
• Assist the shuttle driver as needed.
• Perform other duties as assigned.

Qualifications

• Operate a wide variety of cars, light trucks, and vans, with ability to drive both manual and automatic transmissions.
• Professional appearance and work ethic.
• Effective interpersonal communication skills.
• Ability to multi-task in a fast paced work environment.

• Acceptable driving record and a valid driver's license in your state of residence.

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.