Director, Airport Badging & Security

As infrastructure critical to the region’s growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn more about BNA® Vision, our growth and expansion plan for the airport, at BNAVision.com.

  Hiring Process:

• Apply online
• Interview(s)
• Offer
• Ten (10) year background check, including criminal history check, credit check, motor vehicle check, pre-employment drug screen and breath alcohol test
• Onboarding

 Benefits:  

• Deferred compensation plans
• Educational Assistance
• Health, Dental, Vision, Life, Disability Insurance
• Health Screenings
• Paid Holidays
• Annual/Bereavement/Military Leave

Accepting Applications until March 6, 2025

Salary: $102,744 - $139,788

Job Summary: The Director, Airport Badging and Security is responsible for, directing all security efforts for the Nashville International Airport to ensure compliance with Transportation Security Administration (TSA) regulations and requirements, as well as the Airport Security Plan (ASP). Serves as primary Airport Security Coordinator and manages the assigned staff of the airport's Badging and Identification Office. Performs related duties as required.

Essential Job Duties: 

•  Plans, schedules, and supervises all shift work assignments.
• Sets goals, directs strategy and projects related to the future of operations in the Badging and Identification Office and in
  matters related to airport security.
• Ensures that the Metropolitan Nashville Airport Authority (MNAA) is on the forefront of technology related to airport
  security and maximizes available resources for overall efficiency.
• Keeps abreast of latest trends in airport security and badging, through researching and benchmarking.
•  Serves as the Airport Security Coordinator (ASC) and assigns deputy/alternate ASC’s to serve as direct liaisons with TSA.
• Ensures security-related engagement with signatories, internal/external stakeholders.
• Serves as the primary liaison between the Badging and Identification Office and MNAA Executive and Senior leadership for all security and badging related matters.
•  Directly responsible for all aspects of airport security and proactively works to ensure staff, contractors and visitors are in
  compliance with the approved Airport Security Plan.
• Oversees and directs random inspection efforts to ensure that all Badging and Identification Office and MNAA policies and protocols are being followed.
• Ensures all assigned personnel receive and complete training that is required by MNAA, federal, state, and local
  guidelines.
• Provides oversight for all security programs and components (cameras, doors and gates), Badging and Identification Office and the interactive employee training center.
• Encourages and supports subordinates in meeting leadership and career goals.
• Maintains relationships with the community and federal, state, and local agencies and attends meetings as necessary.
• Provides director-level oversight to the Badging and Identification Office staff who administer processes and procedures to protect badge applicant personal and private information.
• Directs efforts of the Badging Office Manager, conducts TSA testing in accordance with TSA’s Outcome Focused
  Compliance (OFC) program, including but not limited to, challenge testing, security contractor tests and access control
  tests.
• Implements, maintains, and ensures compliance with the Airport Security Plan (ASP). Updates stakeholders and
  concessionaires on the plan.
•  Ensures requirements related to Breach of Rules (BOR) and positive Criminal History Records Checks (CHRC) are satisfied
  within the required timeframe.
• Follows established processes to approve, revoke, or deny any/all badge applications submitted. Oversees and directs the
  issuance of any penalties, as required.
• Manages and ensures staff updates to security threat assessments in the Transportation Security Clearinghouse (TSC)
  system are made to include creating and resolving tickets.
•  Ensures programs and processes are in place for the inspection of all airport premises for safety and security compliance.
  
• Ensures programs and processes are in place for random spot inspections of airport operations to ensure security remains fully intact.
•  Supports both short and long range goals of the Department of Public Safety and MNAA.
•  Develops and supports the planning and execution of departmental general orders and Badging Office SOPs.
•  Directs and oversees the coordination of very important people (VIP) details with requesting agencies.
• Identifies environmental hazards and addresses in accordance with Occupational Safety and Health Administration (OSHA) regulations.
• Direct and oversees the coordination and scheduling of tenant/airline/concessionaire/business partner meetings to discuss issues, trends, and collaborate amongst various departments.
• Works with Badging Office Manager to review and approve tenant improvement requests for security compliance.
• Coordinates with Badging Office Manager to ensure the work of consultants and contractors engaged to design, develop,
  and implement airport security programs to ensure technological advances are made to the overall security program.
•  Develops and maintains department budget.
• Directs, develops and implements capital improvement projects and budgets.
• Performs detailed record keeping.
•  Performs statistical analysis.
•  Directs and manages all badging office personnel as assigned.
• Supervises the inspection of department issued equipment.
•  Follows all safety regulations.
• Supports MNAA’s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Maintains regular and on-time attendance.
• Performs other duties as assigned. 

Knowledge, Skills and Abilities and Other Characteristics:

• Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
• Data Processing: Skill in interpreting, defining, analyzing, and presenting data from various sources.
• Leadership: Skill in leading, taking charge, and offering opinions and direction.
• Written Comprehension: Ability to read and understand information and ideas presented in writing.
• Written Expression: Ability to use words and sentences in writing so others will understand.
• Attention to Detail: Is careful about detail and thorough in completing work tasks.
• Stability: Maintains emotional and mental stability in challenging situations.
• Ability to obtain and maintain a Security Identification Display Area (SIDA) badge.
• Ability to obtain and maintain Air Operations Area (AOA) clearance.
• Office Management: Knowledge of general office management practices and procedures.
• Badging Equipment: Skill in using badging equipment such as ProWatch system, scanners, badge printers, badging cameras, and fingerprint machines.
• Computer Use: Skill in using a personal computer, internet, and other software to perform job-related duties.
• Customer Service: Skill in providing customer service, including listening to customer needs, identifying customer solutions, assessing quality of customer services, and evaluating customer satisfaction.
• Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.
• Stress Tolerance: Skill in accepting criticism and dealing calmly and effectively with high stress situations.
• Supervision of Personnel: Skill in supervising and managing others, including planning work, providing direction, motivating workers, and identifying the best workers for the job duties as assigned.
• Independance: Develops one's own way of doing things, guides oneself with little or no supervision, makes independent decisions, and depends on oneself to get things done.

Qualifications: 

Required: 

• Bachelor's degree in related field of study. 
• 4-7 years' of experience in airport operations, public safety, or related experience at a medium or large hub airport or law enforcement/military operations center.
• Supervisory experience in the field of airport operations, public safety, or related field. 
• Valid CLASS D Driver's License

Preferred:

• Master's degree in related field of study. 
• 10 years of experience in airport operations, public safety, or related experience at a medium or large hub airport or law enforcement/military operations center.

Salary : $102,744 - $139,788