What are the responsibilities and job description for the Customer Service Representative position at Bnails San Antonio - Non Toxic Nail Salon?
Join the Best Nail Salon in Lubbock: Bnails Lubbock!
Are you ready to join the team that’s transforming the nail salon experience in Lubbock? Bnails Lubbock dedicated to providing exceptional nail care in a modern, welcoming environment. With a focus on unparalleled customer service and innovative salon design, we’re redefining what it means to feel pampered.
We’re Hiring: Front Desk Receptionist & Social Media Content Creator!
Are you passionate about customer service and love creating content? Bnails Lubbock is looking for a highly motivated, friendly individual to join our team. As a Front Desk Receptionist and Content Creator, you’ll help us deliver top-notch service while sharing the Bnails experience with the world through social media.
Duties:
As part of the Bnails team, your responsibilities will include:
- Answering incoming calls and assisting customers with questions or concerns.
- Making outbound calls to follow up on inquiries and resolve issues.
- Booking appointments and providing product information.
- Performing accurate and efficient data entry tasks.
- Upselling products and services to enhance the customer experience and drive sales.
- Handling customer complaints professionally or escalating them as needed.
- Creating engaging content for our social media platforms, showcasing the vibrant Bnails Lubbock experience, including videos, posts, and behind-the-scenes content.
Skills:
To thrive in this role, you should bring:
- Exceptional customer service skills and a passion for making people feel special.
- Excellent communication skills, both written and verbal.
- Confidence and creativity in front of the camera to produce compelling social media content.
- Proficiency in data entry with attention to detail.
- The ability to upsell products and services confidently.
- Professional phone etiquette and a friendly demeanor.
Why Bnails Lubbock?
At Bnails, you’ll be part of a modern, innovative environment where your customer service skills and creativity are valued. This is your chance to grow personally and professionally while being part of a team that prioritizes health, wellness, and exceptional service.
Job Details:
- Job Types: Full-time, Part-time
- Pay: $14.00 - $17.00 per hour
- Expected Hours: 25 – 35 per week
- Schedule:
- 4-hour shifts
- 8-hour shifts
- Day shifts
- Location: In person at Bnails Lubbock
If you’re ready to combine your customer service expertise with your love for creating content, we’d love to hear from you!
Job Types: Full-time, Part-time
Pay: $14.00 - $18.00 per hour
Benefits:
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
- No nights
- Rotating shift
- Split shift
Work Location: In person
Salary : $14 - $17