What are the responsibilities and job description for the Account Manager position at BNB Repairs Inc?
Job Title: Account Manager
Reports To: Operations Manager / Project Manager
Job Summary:
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Key Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Develop new business with existing clients and/or identify areas of improvement
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Qualifications:
Minimum of 3 years of experience in construction account management or quality control
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients, subcontractors, and internal teams.
Job Type: Full-time
Pay: $72,000.00 - $82,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Clarence, NY 14031 (Required)
Ability to Relocate:
- Clarence, NY 14031: Relocate before starting work (Required)
Work Location: In person
Salary : $72,000 - $82,000
