Human Resources Manager

The Human Resources Manager position will assist in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and assisting management with the development, implementation of human resources strategies, worker's compensation, policies and initiatives. Additionally, he/she will assist in delivering HR services that meet or exceed the needs of employees and enable resort success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.

Essential job duties include:

• Ensure a meaningful onboarding experience for all new team members.
• Define, refine and implementation of all aspects of a performance management program and ensure ongoing effectiveness and relevance. Ensure that goals and performance evaluations are completed in a timely manner.
• Support the development of a Diversity, Equity and Inclusion (DEI) framework. Work with the other outside consultants (as needed).
• Assist team members and managers to promptly and adequately address the employment related issues. Ensure all disciplinary actions are carried out professionally, legally and consistently.
• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
• Assists with unemployment claim activity reports.
• Attends unemployment hearings and ensures resort is properly represented, as needed.
• Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
• Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
• Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.
• Communicates resort's rules and regulations via the employee handbook.
• Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.
• Assist with refinement and implementation of the Total Rewards program to ensure market competitiveness. This includes annual benefits and compensation review, claims handling, market survey and open enrollment meetings.
• Contribute to the resort's overall success by completing additional duties as assigned.

• A Bachelor's degree (or equivalent work experience) in Business Administration. Human Resources management is preferred.
• Members of SHRM and CP or SCP certification.
• A team player with strong leadership skills and work ethic.
• Ability to organize and prioritize work and meet deadlines
• Excellent oral and written communication, organizational, interpersonal and analytical skills and well as attention to detail and ability to maintain confidential information are essential.
• Ability to exercise good and cautious judgement while effectively interfacing with all team members diplomatically.
• Proficiency in Microsoft Office applications