What are the responsibilities and job description for the Mazda Service Operations Manager position at Bob Penkhus Mazda Volvo VW?
Join the Bob Penkhus Mazda Team as a Service Manager!
Location: Bob Penkhus Mazda, Colorado Springs, CO
Are you an experienced service manager with a passion for delivering exceptional customer experiences? Bob Penkhus Mazda is seeking a dedicated and results-driven Service Manager to lead our service department and provide top-tier service to our valued customers.
Why Bob Penkhus Mazda?
- Stable and Growing Company: We're an established leader in the automotive industry with a reputation for excellence.
- Great Work Environment: Join a supportive team in a customer-focused, collaborative atmosphere.
- Opportunity for Growth: Bob Penkhus Mazda offers professional development and advancement opportunities.
- Competitive Pay & Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and more.
Key Responsibilities:
- Lead and manage the daily operations of the service department to ensure a high level of customer satisfaction.
- Supervise, mentor, and develop service advisors, technicians, and other department staff.
- Maintain and improve service processes and procedures to ensure efficiency, quality, and safety.
- Oversee customer service operations, ensuring that all customer concerns are addressed quickly and effectively.
- Develop and implement service marketing strategies to drive business growth.
- Manage department financials, including budgeting and achieving revenue goals.
- Ensure compliance with all manufacturer standards and regulations.
Qualifications:
- Proven experience in automotive service management, preferably in a dealership setting.
- Strong leadership skills with a track record of managing and motivating teams.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and prioritize effectively.
- High school diploma or equivalent.
- Strong technical understanding of automotive services and repairs.
- Mazda or import knowledge is preferred but not required.
- Valid driver’s license and clean driving record.
How to Apply: If you're ready to make an impact at a well-respected Mazda dealership, apply today! Send your resume and cover letter to [insert email or link], or visit us in person at Bob Penkhus Mazda.
At Bob Penkhus Mazda, we are committed to diversity and inclusion and encourage applicants of all backgrounds to apply.
Bob Penkhus Mazda is an Equal Opportunity Employer.
Benefits:
- Competitive Payplans
- 401k eligible
- 401k employer match
- Vehicle Purchase Discounts
- Employee Assistance Program
- Employee Referral Bonuses
- Employee Appreciation Day
- Other Holiday Events and more
- Competitive pay plans
- Full Benefits after 90 days of employment including Health, Vision, & Dental Insurance
- Paid vacation
- Advancement opportunities
- Custom tailored onboarding and cross training programs
At Bob Penkhus, we believe that a diverse workforce is a strength to be celebrated. We value the unique contributions that you can bring to our team in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
Job Type: Full-time
Pay: $75,000.00 - $120,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Work Days:
- Monday to Friday
Ability to Commute:
- Colorado Springs, CO 80905 (Required)
Ability to Relocate:
- Colorado Springs, CO 80905: Relocate before starting work (Required)
Work Location: In person
Salary : $75,000 - $120,000
