What are the responsibilities and job description for the Automotive Service Appointment Coordinator position at Bobby Rahal Automotive Group - Mechanicsburg?
ABOUT THE AUTOMOTIVE SERVICE COORDINATOR ROLE
In this position, most of your day is spent talking to clients on the phone or through emails. Your role is not to diagnose their vehicle, but to actively listen and identify their primary concern so you can schedule the appropriate appointment. You follow our scheduling procedure by checking for open recalls, properly verifying client information, and accurately documenting complaints. To ensure that everything runs smoothly, you print repair orders for the next day's business.
The schedule for this position is Monday-Friday, 8am to 5pm with a Saturday rotation (8am to 4pm) . If it is your turn to work Saturday, you will receive another day off during that week.
Countless opportunities for career development, company-paid anniversary trips, team member recognition celebrations, and so much more - read all about our award-winning culture of caring and awesome benefits at .
Our team members believe that integrity matters! We pride ourselves on being honest and transparent in all aspects of our business. If something does not have value, we will not offer it to our clients.
OUR BENEFITS INCLUDE
Paid time off and six paid holidays after 90 days
Health insurance and other voluntary benefits after 30 days
401(k) participation with company match after 6 months
On the job training and opportunities for advancement across the Team Rahal organization
Team member referral bonuses
QUALIFICATIONS
- Exceptional customer service skills
- Strong phone and computer skills
- Valid driver's license and clean driving record
- Ability to spend most of your workday seated at a desk
READY TO JOIN OUR TEAM?
Please fill out our initial 3-minute, mobile-friendly application so we can review your information!
Job Posted by ApplicantPro
Salary : $16
