What are the responsibilities and job description for the Mercedes-Benz Service Advisor position at Bobby Rahal Automotive Group - Pittsburgh?
** NO WEEKENDS ** ** NO NIGHTS ** ** PAID HOLIDAYS **
As we continue to grow, Bobby Rahal Mercedes-Benz on Baum Blvd. is looking for a Service Advisor to join our team! Hours for this position are Monday-Friday 7:00AM-5:00PM. We're often referred to as "Team Rahal" and for good reason; our number one focus is to work together to exceed our clients' expectations every time they do business with us.
As a Service Advisor you will:
- Greet clients in a timely, friendly manner and obtain information about their vehicle.
- Document any issues the vehicle may have accurately and clearly on a repair order.
- Test drive the vehicle with client as needed to confirm the problem.
- Advise client on the care of their vehicle and the value of maintaining the vehicle in accordance with manufacturer's specifications.
- Provide a complete and accurate written cost estimate for labor and parts.
- Explain completed work and all charges to client.
- Handle telephone inquiries regarding customer questions, appointments, and work in progress.
What are the general requirements of a Service Advisor?
- A positive attitude and desire to help others are absolute musts.
- Solid, basic computer skills, including typing.
- A valid driver's license and clean driving record.
What are my rewards and benefits?
- Full-time team members are eligible for a full benefits package including medical/dental/vision insurance, life insurance, and 401k.
- Paid time off and holiday pay.
- We offer competitive wages and embrace a "promote from within" philosophy.
Bobby Rahal is an Equal Opportunity Employer.
