Service Advisor (E)

We take pride in our culture and strive to make Bobca t - G DN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Service Advisor

To ensure optimum customer service, we are hiring a Service Advisor to work one-on-one with our clients. Your job will be to advise customers on the available parts and service options for their equipment. We count on you to take advantage of our training, gain extensive product knowledge, and serve all customers with a friendly smile and honest guidance. We offer in-house training and support as well as competitive compensation.

Service Advisor

Pay : $42,000 -$50,000 Plus Bonus D.O. E.

Monday - Friday (No weekends)

Essential Functions :

• Greet customers and maintain a positive customer relationship throughout the entire experience to ensure repeat business.
• Consult with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
• Schedule all service work and provide supervision of administration and warranty.
• Communicate with the Parts team for the technicians' parts needs and verify that the parts are entered properly on service orders.
• Communicate effectively to customers regarding technicians' findings.
• Maintain and manage workload in a fast-paced work environment with an emphasis on multi-tasking.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Environment / Physical Demands :

While performing the duties of this job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to twenty pounds.

Position Type :

This is a full-time position.

Job Requirements :

Reports to : Service Department Manager

Expected Hours of Work :

The Bobcat is open 5 days per week (M - F). Times will vary throughout the year, but retail hours are M-F (7am to 5pm).

Benefits :

Pre-Employment drug screens, background check & proof of employment eligibility (E-Verify) are required for any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.

Salary : $42,000 - $50,000