Parts Specialist

Overview:

We are seeking a motivated and detail-oriented Parts Specialist to join our dynamic team. This pivotal role requires someone with a keen eye for accuracy and a passion for providing exceptional customer service. As a Parts Specialist, you will play a crucial role in ensuring that our inventory is efficiently managed, and our customers receive the right parts promptly. You will navigate vendor portals and parts books, facilitating the ordering of products while effectively managing department metrics such as revenue and dead stock.

 Key Responsibilities:

• Order Fulfillment: Respond to inbound phone inquiries, expertly navigating vendor portals and referencing parts books to accurately fulfill customer requests and inquiries regarding parts availability.
• Inventory Management: Maintain an organized inventory system that accounts for seasonal fluctuations; meticulously track and review departmental metrics to improve performance and reduce dead stock.
• Planning: Develop and implement plans for stock organization, showroom displays, and product placement to optimize sales and enhance customer experience. Organize and maintain the showroom to ensure a clean, appealing layout that highlights featured products and drives customer engagement.
• Problem-solving: Utilize creative, outside-the-box thinking to address challenges in inventory management and customer inquiries. Proactively identify solutions that benefit the department and improve processes.

Qualifications:

• High school diploma or GED.
• Exceptional organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
• Strong attention to detail, coupled with dynamic problem-solving capabilities.
• Excellent communication skills, both verbal and written, fostering quality interactions with customers and team members.
• Experience in parts or a related field, with a strong track record of accurately ordering and supplying parts preferred.
• Proficient with technology as you will be using vendor portals and parts catalogs to facilitate order management.

Why Join Us?

At Leppo Rents, we believe that our coworkers are our greatest asset. In addition to a collaborative work environment, we offer competitive compensation and benefits, ongoing training, and opportunities for advancement. If you are a detail-oriented, resourceful person ready to contribute your expertise to our Parts Department, we invite you to apply and grow with us!

• Medical, Dental & Vision Insurance 
• FSA & HSA
• Company Paid:
  • Life Insurance and AD&D
  • Short Term Disability 
  • Long Term Disability 
• 401K Plan Matching
• Employee Assistance Program 
• Paid Holidays and PTO 
  • 2.5 weeks your first year! Start earning day 1.
• Wellness Incentive Program
• Product and Service Discounts
• Performance Based Company-Wide Bonuses
• Quarterly  Celebration Luncheons
• Annual Holiday Party 
• Leppo Clothing Allowance

Who We Are: Leppo has been investing in their coworker's careers since 1945! We continue to receive awards for best products and best places to work year over year. We do so because as a coworker of Leppo, we are all guided by the Leppo Way:

• We Will Meet Our Commitments
• We Will Be Thorough
• We Will Make Good Decisions
• We Will Ask Questions

Working Conditions & Physical Requirements

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. This position requires but is not limited to lifting, bending, twisting, pulling, pushing, listening, and speaking with internal and external clients.