What are the responsibilities and job description for the Host - Sotto position at Boca Restaurant Group?
Job Details
Description
Company Description
Boca Restaurant Group is home to four distinct concepts - Boca | Sotto | Nada | Domo with locations in Ohio, Indiana, Tennessee, and Maryland. Here at BRG, we live and breathe for the idea of BPA — Blowing People Away. It’s what’s at the core of our organization and we are seeking highly motivated individuals with an absolute passion for high quality food, detailed service, and unwavering hospitality. Our focus is to be a world class restaurant group and offer our employees a place to grow, while focusing on family. We are seeking leaders that align with our core values:
Generosity: We give without expectation
Humility: We act in modesty and think of others first
Be a Joy to Work With: We create happiness and live in positivity
Do the Right Thing: We act conscientiously, just like mom taught us
Get Sh!t Done: We work hard and never cut corners
Never Stop Learning: We strive to always improve
Spirit of Hospitality: We treat our guests like family
Sotto: Our Italian concept in Cincinnati, nestled away in a space that screams comfort, authenticity, and pasta! To pay homage to the ancient brick and mortar, Chef Falk developed the Sotto concept. Tenacious and restrained, hardcore and heartfelt, we practice the tradition of generations of chefs in an underground hideaway. Our menu is fire, meat, wheat, and above all, Italian.
Host Responsibilities
After completing a comprehensive training program, hosts will be expected to execute proper phone, greeting, and seating etiquette.
Initiates interaction with our guests and sets the tone of the guest experience
Uphold our highest standard of hospitality by being welcoming, courteous, and professional toward the guests and fellow team members at all times
Assisting guests with making, confirming, and canceling reservations, along with documenting any special requests in our reservation system
Escorts guests timely to their table, based on reservation size, preference, and server station rotation with proper placement of menus
Knowledgeably and courteously field guest questions, concerns, and inquiries.
Qualifications
Qualifications
Previous customer service experience is preferred, but not required
Extreme spirit of hospitality, flexibility, and very approachable
Strong interpersonal and communication skills
Highly organized with excellent attention to detail
Works well in a team environment, dependable, and displays good work ethic
Benefits
Hourly wage plus tips
Full time and part time positions available
Weekly pay
Medical | Dental | Vision insurance plans available for FT employees
Employee Assistance Program (EAP)
