What are the responsibilities and job description for the Director of Facilities position at Boden US?
Boden US specializes in Facilities Management and Commercial & Residential Real Estate Recruitment, helping businesses find top-tier talent across various sectors. We are seeking an Alliance Director to be the single point of contact accountable for overall contract success. This individual will lead, manage, and develop the account, ensuring financial and operational commitments are met and exceeded.
The Alliance Director will oversee the full spectrum of facilities management services (hard and soft) across the client’s portfolio, working closely with stakeholders to maintain exceptional service. They will manage a team of Facility Managers and Concierge, fostering a hospitality-driven culture and an elevated Workplace Experience. This role requires an individual with global team management experience, as they will be responsible for a comprehensive Real Estate Portfolio, including Portfolio Optimization, Business Strategy Alignment, Data Analytics, Life Cycle Property Services, Integrated Facilities Management, Space Management, Design & Construction, Business Continuity, Physical Security, Sustainability, and Health & Safety initiatives.
What You’ll Do :
General / Operations :
- Oversee and manage logistics, office maintenance, vendor expenses, emergency procedures, hospitality services, utilities, and energy management.
- Serve as the primary contact for account operations, ensuring contractual compliance and seamless delivery of services.
- Develop Standard Operating Procedures (SOPs) to enhance Workplace Experience and streamline operations.
- Provide strategic oversight of real estate functions, including Design & Construction, Lease Administration, Real Estate Transactions, and Sourcing Strategies.
- Conduct regular site visits and collaborate with Facility Managers for operational excellence.
- Optimize staffing structures for cost efficiency while ensuring peak performance.
- Foster strong client relationships through proactive communication and regular reporting.
- Drive innovation and continuous improvement across all operational activities.
People Management :
Finance / Commercial :
QHSE (Quality, Health, Safety & Environment) :
Supervisory Responsibilities :
What You’ll Need :