What are the responsibilities and job description for the Body Shop Administrator position at Body by Cochran Columbiana?
#1 Cochran is looking to fill an immediate opening for Body Shop Administrator in our Columbiana Body by Cochran.
This full-time position is available to an individual who would enjoy supporting departmental organization at a busy Automotive Collision Center.
Our high-volume, high-energy Collision Center includes Estimators, Technicians, Technician Assistants, Cashiers all assisting customers and vendors with repair of damaged vehicles.
Responsibilities:
- Schedule customer appointments for drop offs and estimates
- Post payments to customer accounts
- Assist in collecting payments for customer accounts
- Coordinate customer pickups with rental companies
- Answering and directing customer and vendor inquiries (face to face or via phone)
- General filing/admin support to Department Manager and Estimators
- Good verbal and written communications skills
- Positive energy, voice tone and attitude towards customers and team members
- Light lifting with standing, sitting and walking throughout the day
Benefits:
- Full complement of insurance benefits available
- Paid Time Off in first year of employment
- Paid Holidays
- 401(k) with Company match
- Paid Pregnancy and Parental Leave
- Competitive pay plan
- Strong focus on long-term career path opportunities
- Team member discounts and referral programs
Qualifications:
- Exceptional verbal and written communication skills via phone and internet
- Proven customer service track record and strong desire to provide next-level customer service to all customers
- Comfortable in a high paced environment
We welcome always replies in strict confidence. Qualified applicants should email a work history or resume to our attention. EOE
#1 Cochran - ONE Great Place to Grow Your Career!
