Office Manager

Job Relationships:

The OKC Business Operations Manager will supervise the person in this position. This person will also work closely with the Business Operations Manager and Clinical Manager

Job Overview:

The purpose of the Office manager to organize and coordinate administration duties and office procedures, to ensure the clinic is maintained and operated smoothly. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. The Office Manager must take care of all daily operations.

Responsibilities and Duties:

• Oversee the patient schedule searching for problematic issues.
• Handling all Clock ring corrections
• Assisting with Quarterly Performance Evals for Admin.
• Creating and Publishing the Clinic Employee schedule
• Holding Weekly Meetings with Admin team
• Perform Front desk duties while leading team.
• Oversee and Handle all Daily Operations.
• Conduct meetings with OKC Business Operations Manager.
• Obtain pre-auth and insurance verification
• Point of contact for immediate employee concerns (e.g. calling in)
• FTO Requests
• Knowledge of Commercial and Private Insurance payers
• Manage credentialing, revalidations and recertification
• Assistance with payroll and accounts receivable
• Collaborate with billing company on insurance billing, denials, appeals and rejections
• Posting of payments and collection of patient responsibility of payments
• Monthly Meeting/Clinician Training Lunch
• Ordering Supplies
• Allocating peer reviews in Bamboo

Qualifications:

The position requires a high school diploma with a professional administrative assistant certificate preferred. The candidate must have at least 3 years of experience with office / clerical work, computer knowledge / skills, and medical billing. The candidate must have excellent written and spoken communication skills to be able to answer phones, meet and greet patients and other professionals. The candidate must also have experience with filing systems and office equipment such as fax machine, copier, and multi-line phone system.

Working Environment/ Conditions:

The candidate will work in a general office environment and may be exposed to infections and contagious diseases and confidential patient information.

Physical Demands:

• Frequent standing, walking, and sitting.
• Occasional crouching and reaching
• Continuous manual dexterity (e.g. typing), speaking and hearing