What are the responsibilities and job description for the Director of Information Technology position at BodyHealth?
About the job
Join BodyHealth – A Dynamic Leader in Nutritional Supplements!
At BodyHealth, we're more than just a nutritional supplement company – we're a lifestyle brand committed to enhancing the health and wellness of our customers. Located in beautiful Dunedin, Florida, our rapidly growing team is driven by innovation and excellence.
We pride ourselves on producing the highest quality products designed to support a wide range of individuals, from people seeking just to improve their health and to professional athletes aiming for peak performance. Our supplements are crafted to ensure the body functions at its best, catering to everyone's needs in between.
Our continued success has driven us to expand into a larger facility to accommodate our thriving operations. In just one year, we’re already planning another move to support our growth. We've successfully launched into the retail market, with our products now available on store shelves nationwide, and our eCommerce revenue has tripled. These milestones are just the beginning, and we’re excited for what’s next.
If you’re passionate about health and wellness and eager to contribute to a company that’s making a significant impact, we want you to be part of our journey. Join us at BodyHealth and help us continue to grow and innovate!
Job Summary:
We are seeking a hands-on IT Director to lead all aspects of IT operations, system integrations, and technology implementations. This role will initially be a one-person powerhouse, managing everything from help desk support to ERP, WMS, and demand planning system rollouts. While technical expertise is essential, contracted software and NetSuite developers will provide coding support as needed. Within 6-12 months, the IT team will expand, adding 1-2 team members to support ongoing operations and growth initiatives. This is a high-impact role for a proactive leader ready to streamline systems and drive efficiency in a fast-growing company.
Key Responsibilities:
Systems Implementation
- Complete NetSuite ERP implementation, configuration, and optimization to ensure seamless business operations.
- Oversee and manage third-party NetSuite developers for scripting and system customizations.
- Ensure third-party applications and plugins integrate smoothly with NetSuite.
- Lead the selection, implementation, and integration of a Warehouse Management System (WMS) with NetSuite.
- Implement and integrate a demand planning tool to improve inventory forecasting and supply chain efficiency.
Systems Integration & API Management
- Ensure seamless data flow across all company systems (ERP, WMS, Shopify, demand planning, and Microsoft 365) to maintain accuracy, efficiency, and real-time decision-making.
- Troubleshoot and optimize existing integrations to improve performance and efficiency.
IT Infrastructure & Operations
- Oversee IT security, network management, and infrastructure, ensuring reliable and secure operations.
- Develop and optimize reporting tools and automation workflows to enhance data-driven decision-making and operational efficiency.
- Manage Microsoft 365 ecosystem, including user accounts, security policies, and cloud services.
- Oversee IT asset lifecycle, procurement, and vendor relationships, ensuring cost-effective and scalable solutions for hardware, software, and infrastructure needs.
- Ensure data security, backups, and disaster recovery plans are in place and up to date.
Help Desk & User Support
- Provide technical support to employees, troubleshooting hardware, software, and system issues.
- Set up and maintain workstations, VPNs, and access controls.
- Develop IT policies, procedures, and best practices to support company-wide efficiency.
- Plan for future IT team expansion and help onboard new team members as BodyHealth grows.
E-Commerce & Plugin Management
- Oversee Shopify integrations, plugins, and automation tools to enhance customer experience and operational efficiency.
- Work closely with the e-commerce and marketing teams to ensure smooth digital operations.
Qualifications:
- 5 years of IT experience, preferably in e-commerce, retail, or manufacturing.
- Extensive experience with NetSuite ERP, including implementation and customization.
- Strong knowledge of API integrations, EDI, and system mapping.
- Experience managing Shopify integrations, plugins, and automation tools.
- Deep understanding of Microsoft 365 (Azure AD, Exchange, SharePoint, Teams, etc.).
- Hands-on experience with IT security, networking, and infrastructure management.
- Ability to troubleshoot hardware, software, and network issues across a growing organization.
- Strong problem-solving skills and the ability to work independently.
Benefits
- Medical, Dental, and Vision Insurance
- 15 Days of PTO
- 5 Sick days
- Relaxed dress code
- Discounts on entire line of BodyHealth Supplements.