Patient & Community Clinical Educator (PaCE)- Wisconsin

Description

Territory includes Green Bay, Madison, Milwaukee, Racine, Eau Claire, Oshkosh, and Kenosha

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

The incumbent is responsible for providing ILD Therapeutic Area (TA) disease state and product education and training to internal and external customers. This may include : prescribing and non-prescribing healthcare stakeholders, patients, care partners, consumers, community organizations, and advocacy partners. Works closely with all functions of the Patient Excellence unit, especially with Access Solutions and Hub partners, to enhance the overall customer and patient experience. May engage with marketplace stakeholders prior to, at the time of launch and after product approval. Will also support the design and development of ILD educational resources, including disease state and management tools, healthcare provider resources, patient, care partner, community advocates, and consumer education materials and product programming. Demonstrates expert knowledge of ILD disease state, treatment guidelines, product, supportive care, adverse event management and the marketplace. He / she may develop rapport with ILD HCP's, Advanced Practice Providers and support staff. May identify and collaborate with local, regional, and national professional societies and organizations to enhance collaborative partnerships and may serve as an educational resource to promote disease awareness and advocacy. The incumbent may also provide disease state and product education, including regular clinical and resource updates to Specialty Pharmacy partners as well as Hub personnel.

Duties & Responsibilities

• Increase disease state and product knowledge to a variety of ILD marketplace stakeholders, which may include patients, HCPs (both prescribing and non-prescribing healthcare stakeholders), Advanced Practice Clinicians, the multi-disciplinary clinical team, extended support staff and community organizations. Plays a critical role in the support of marketplace stakeholders by educating on the complexities of treatment and potential for adverse events. Customer engagements may occur prior to, during and post product launch. Possessing expert knowledge, he / she may support the design of tools and resources that enhance clinical management of ILD patients, as appropriate. The incumbent serves as an integrated educational resource for multidisciplinary support staff team members, and as a result, optimizes the delivery of holistic patient support in both academic and community settings. Through education, the incumbent will support safe and responsible utilization of therapy as prescribed by the healthcare team.
• Collaborates with and provides support for the entire assigned Region, which may consist of multiple cross-functional partners and may require coverage of multiple states. Serves as conduit of information supporting internal and external partners within clinics, hospitals, accounts, and in the local community, across the Region. Identifies, supports, and communicates educational and potential business opportunities for related TA product and shares intelligence with ILD stakeholders, where appropriate. Supports the attainment of ILD business and educational goals. Executes on patient, care partner, HCP, clinic staff and consumer focused support initiatives through collaborative relationships with local, regional and national professional associations and patient advocacy organizations.
• May serve as an ongoing source of continuing education and support for internal partners and external customers. They may provide assistance to Boehringer ILD training leads, marketing partners and leadership in designing, developing and conducting appropriate product and marketplace training. May assist in the identification, design, development, and delivery of ILD clinical educational programming, inclusive of slide kits, workbooks, and electronic media, and supports the review and approval process. Provides key insights and is a leader in the development and facilitation of educational resources on ILD disease state and Boehringer products.
• Performs all company business in accordance with all regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and company policy and procedures. When violations are noted, they are to be immediately reported to management. Demonstrates high ethical and professional standards with all business contacts in order to maintain Boehringer Ingelheim excellent reputation within the medical and pharmaceutical community.

Requirements

LI-DG1

Desired Skills, Experience and Abilities