Sr Product Manager – Business Deposits Support

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

PAY RANGE

The Target Pay Range for this position is $152,300.00-$186,100.00 annually. The full Pay Range is $118,200.00 - $220,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.  Employees have access to disability and AD&D insurance.  We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees.  Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan.  Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU’LL MAKE:

As a Sr. Product Manager – Business Deposits Support at BECU, you will play a pivotal role in shaping the future of our products by driving strategic vision and execution across complex business functions. You’ll take ownership of product roadmaps and lead efforts that directly impact our members’ experience. Your ability to blend research, design, and business strategy will ensure that we continuously evolve to meet member needs while contributing to BECU’s success. Through your leadership and deep product expertise, you'll drive innovation, collaborate with cross-functional teams, and inspire change that leads to meaningful results.

To join our dynamic team in this role, we require candidates to be residents of WA, OR, ID, AZ, TX, SC or GA. If you’re located in Washington state and within a reasonable driving distance to our Tukwila Headquarters (TFC), we encourage you come into the office on Tuesdays & Wednesdays each week.  For those candidates that live outside the commutable distance to TFC and in any of our approved remote work locations, this role will be primarily remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. 

WHAT YOU’LL DO:

• Define and Lead Product Vision: You’ll create and own the strategic direction for one or more complex products, setting the foundation for long-term success within a business function.

• Drive Strategic Decisions: Guide decision-making processes for products by aligning them with organizational goals and business strategy, ensuring every move adds value.

• Define and Champion BECU’s Value Proposition: Identify opportunities where BECU has a competitive advantage and articulate how our products serve our members best.

• Lead a Member-First Culture: Drive initiatives to acquire new members, strengthen existing relationships, and elevate the overall member experience.

• Execute Product Strategy and Roadmap: Implement and manage product strategies that align with BECU’s business objectives and member needs.

• Develop Go-to-Market Strategies: Lead the design, implementation, and positioning of product offerings to maximize success in the market.

• Own Product Deficiencies and Issue Resolution: Track, manage, and resolve product issues while maintaining a comprehensive log for continuous improvement.

• Maintain Compliance and Disclosures: Partner with legal, risk, compliance, and audit teams to ensure accurate and up-to-date product documentation and collateral.

• Support and Train Frontline Teams: Provide guidance and training to ensure internal teams have the knowledge needed to support members effectively.

• Develop and Manage Fund Availability Strategies: Create and oversee policies that optimize access to funds while balancing operational risks.

• Optimize Hold Strategy: Evaluate and refine policies to enhance the member experience while mitigating fraud risks in collaboration with key stakeholders.

• Innovate for Growth and Retention: Identify new ways to bundle and enhance services that align with members’ financial goals and drive sustained engagement.

• Manage End-to-End Product Flow: From research to design to delivery, you’ll manage the entire lifecycle of the product, ensuring smooth transitions and effective outcomes across all stages.

• Prioritize and Set Release Goals: You will manage and prioritize product releases, ensuring key deliverables are met while balancing multiple product initiatives.

• Track and Analyze Product Performance: You’ll define and track performance metrics, using data to measure effectiveness and continuously refine products to achieve desired business outcomes.

• Communicate Across the Organization: Present ideas and data-driven insights to all levels of the organization, fostering understanding and alignment on product goals and direction.

• Incorporate Insights and Refine Roadmaps: Capture feedback and lessons learned to adapt the product vision, ensuring continuous improvement and responsiveness to evolving needs.

• Own Product Lifecycle: You’ll take full ownership of your product throughout its lifecycle, ensuring all aspects are managed effectively and continuously evolve with market trends.

• Build Vendor Relationships: Manage and nurture relationships with external vendors, ensuring they are aligned with our product goals and contribute to successful outcomes.

• Collaborate Across Ecosystems: Work closely with internal teams and external partners to ensure seamless execution and alignment with business capabilities.

• Stay Ahead of Industry Trends: Monitor the latest trends and apply industry knowledge to keep our products relevant, competitive, and aligned with the voice of the member.

• Understand Member Needs: Infuse member insights into your product development process, ensuring that every decision made resonates with and meets the needs of our members.

• Manage Product Financials: Oversee product budgets, approve expenses, and ensure financial objectives are met to maintain product profitability.

• Share Information Across Teams: Foster a culture of transparency by effectively sharing information and knowledge across all levels of the team.

• Provide Leadership and Mentorship: Offer guidance, support, and mentorship to team members and other stakeholders to cultivate a high-performing, collaborative culture.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

• Exposure to a variety of innovative projects, impacting both the company’s growth and the member experience.

• Opportunities for continuous development, where you can elevate your product management skills and expand your expertise.

• A supportive environment that fosters collaboration and encourages input from all levels.

• The chance to make a real difference by driving strategic product decisions and shaping the direction of the business.

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor’s degree or equivalent work experience in a technology, business, or related discipline required.

• Minimum 7 years of product management, product development, product operations or equivalent experience within the Financial Service industry. 

• Experience working with Deposit Products.

Desired Qualifications:

• Advanced degree.

• P&L management/finance experience.

• Previous experience overseeing all elements of the product development lifecycle.

• Self-directed and able to proactively identify business and customer needs and opportunities, overcome barriers, influence, and formulate solutions with minimal supervision.

• Experience in managing highly effective cross-functional teams.

• Previous experience determining product marketing strategies based on voice of the member (customer).

• Experience managing and maintaining vendor relationships.

• Exceptional writing, editing, and presentation skills.

JOIN THE JOURNEY:

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Salary : $118,200 - $220,200