What are the responsibilities and job description for the Prior Authorization Specialist position at Boice-Willis Clinic PA?
Duties / Responsibilities :
- Communicates and responds to customer needs in a professional, positive manner building credibility and rapport with providers and clinical teams, pharmacies, insurance companies, and patients.
- Employs a systematic approach to problem solving; makes decisions based on thoughtful analysis of the situation, and evaluation of the alternatives.
- Processes assigned tasks efficiently and accurately ensuring all tasks are completed.
- Maintains thorough knowledge of insurance plans Boice Willis Clinic participates in and protocols for each plan.
- Obtains proper forms for drug prior authorization submission.
- Communicates with clinical staff and physicians regarding prior authorizations in a timely manner.
- Thoroughly documents all communications.
- Performs other duties as assigned and requested.
- Complies with all Boice Willis Clinic policies.
Required Skills / Abilities :
Education & Experience :