Family Support Coordinator

Bois Forte Band of Chippewa
5344 Lakeshore Drive Nett Lake MN, 55772 218-757-3261/1-800-221-8129

FAMILY SUPPORT COORDINATOR (2 POSITIONS)

Opens: March 04, 2025
Closes: March 11, 2025

Department: Health & Human Services Reports to (title): Indian Child Welfare/Victim Services
Manager

Job Code: N-11 (Grade I)
N-12 (Grade II)
N-13 (Grade III)
Depending on Qualifications

Job Location: Bois Forte Family Health Services- Nett
Lake, MN

Pay Range: Min 18.04 Mid: $22.55 Max: $27.07
Min: $19.13 Mid: $23.91 Max: $28.69
Min: $20.27 Mid: $25.34 Max: $30.41

Supervises: None

Hours/week: 40 Classification: Non-Exempt

Type of Position: Full-Time Effective Date: 10/23/2024

Indian Child Protection
Background:

Yes Revised Date: 10/23/2024

Telework: No

PERFORMANCE EXPECTATIONS

In performance of their respective tasks and duties all employees of Bois Forte Band of Chippewa are expected to conform to
the following:

• Uphold all principles of confidentiality to the fullest extent.

• Adhere to all professional and ethical behavior standards of the tribal government (may also be referred to as “Band”).

• Interact in an honest, trustworthy, and respectful manner with employees, community, visitors, and vendors.

• Comply with Bois Forte Band of Chippewa policies and procedures.

• Display respect and understanding of Bois Forte Band of Chippewa traditions and values.

POSITION PURPOSE

The Family Support Coordinator provides services to enhance the well-being of children and families through improving
parenting skills, program assessment and case management services. The Family Support Coordinator is responsible for
comprehensive family assessments, emergency services, advocacy, parent education, support groups, basic needs assistance,
supervised visits, and referrals for other services. The services may be provided in family homes, the office, and/or other
community locations.

ESSENTIAL DUTIES, FUNCTIONS, & RESPONSIBILITIES

1. Provide comprehensive outreach service, direct client assistance, on-site service, and home visits.
2. Provide program service which promotes positive youth, families, and community development.
3. Assist client in applying for Health and Human Service programs (i.e., housing, employment, childcare, food/nutrition,

etc.).
4. Administer and coordinate support groups, educational series to benefit clients, their families, and the community.
5. Enter daily clinical documentation and all required billing practices in accordance with the agency grant agreement.

6. Complete form and data entry for case management: weekly progress/encounter notes, billing encounters, monthly
progress reports, and review file records (paper and electronic).

7. Provide and/or arrange transportation as needed for clients/family.
8. Develop, complete, and regularly review the written individual case plan based on the assessment and provide a

written outcome of the services provided to the family.
9. Provide intensive prevention and early intervention services for children and adolescents who have been identified as

high risk of child abuse and neglect, as well as providing services to their families.
10. Advocate in specialized areas and in instances where a statutory child protection response is not appropriate, but

where significant support is required for the children, adolescents, and the family.
11. Provide services to children, adolescents, and families with needs that include those who are, or who have experienced

a combination of mental illness, the abuse of drugs/alcohol, domestic and family violence, child sexual assault and
other issues that impact their ability to protect their children and young people from abuse and neglect.

12. Provide in-home parenting guidance on topics such as parenting skills, improving family problem solving, promoting
healthy behaviors during pregnancy, leaving children home alone, child personal safety and effects of domestic abuse.

13. Coordinate (supervise when needed) a family visitation plan; assist in making parents feel comfortable during parenting
time for family.

14. Visit client’s home to assess the risk to children for abuse/neglect, plan for child safety, and strengthen families so they
can function without child protection intervention.

15. Coordinate referrals for the provision of services for the clients/family with appropriate service providers.
16. Discuss matters of human sexuality and sexual exploitation of children in a direct and objective manner.
17. Work as part of a multi-disciplinary team, which involves helping in situations relating to other case managers’

assignments, as well as following the directions of the courts and agencies.
18. Assist applicants through Bois Forte foster care licensing process, schedules required training sessions for foster care

parent, recruitment and retention efforts, and assist the needs of foster parents during the placement process of foster
children.

19. Provide family and kinship services to identify relative placement for children, supports family preservation, including
foster care placement and permanent planning when necessary.

20. Maintain professionalism when attending meetings and training.
21. Perform clerical and administrative functions such as drafting correspondence, organizing and maintaining paper files,

providing information to callers or visitors, arranging scheduling for meetings and training, including making
reservations for meeting rooms, scheduling participants, and notifying staff; maintains meeting minutes and prepares
agendas.

22. Shall maintain a minimum of 20 hours per year of training pertaining to job duties.
23. Write letters and memos, enter daily information into databases, retrieves information as needed, and other

correspondences.
24. Organize and maintain files, records, manuals, policies, procedures, and other documents.
25. Complete a written relative search for Bois Forte Families and complete a written social and medical history for

children in foster care.
26. Complete monthly/quarterly reports for grant goals, and submit vendor slips to the County.
27. Adhere to the Bois Forte Children’s Code, Indian Child Welfare Act, MN Indian Family Preservation Act, Tribal State

Agreement, State Statutes, and Foster Care and Adoption Standards.
28. Adhere to the Tribal Codes, State Laws, Regulations and Policies and Procedures that are applicable to the

program/services which are being provided.
29. Communicate with and work closely with the Indian Child Welfare/Victim Service Manager, other agencies, and relay

critical information, case consult, and coordinate duties. Participate in goal setting for Bois Forte functions and
teamwork with other staff members.

30. Strictly adhere to the Data Privacy Act, HIPAA regulations and policies and procedures of the program.
31. Maintain a clean and safe work environment.
32. Must have a reliable vehicle and be able to travel to multiple locations throughout Minnesota, which is a necessary

component of the job position.
33. As an employee of the Bois Forte Reservation, will follow the Bois Forte Procurement Policy and any other applicable

procurement requirements when obtaining goods and/or services for the Bois Forte Band of Chippewa.

34. Perform other duties as assigned, specific to the assigned department.

MINIMUM MANDATORY QUALIFICATIONS

Experience: GRADE I

• One (1) year of experience with social services or related field.

• Two (2) years of experience in social work or related field.

• More than two (2) years of experience in social work or related field.

Education: GRADE I

• High School Diploma, or General Education (GED) required.

• Associate degree in human services, social work, Psychology, or related field.

• Bachelor’s degree in social sciences, e.g., Social Work, Psychology, Human Services, Criminal

License/Certification: • Must possess a valid driver’s license, be insurable under the Band’s RTC Automobile Policy,
and be eligible to drive under any other motor vehicle use policies applicable to the position.

Mandatory Knowledge,
Skills, Abilities and
Other Qualifications:

• Knowledge of direct program services involving current standards in health care, child welfare

• Knowledge of providing clients with quality standard of service, equivalent of client

• Knowledge of human development and family dynamics, impact of trauma, culture, and

• Knowledge of and ability to strictly adhere to the Data Privacy Act, HIPAA regulations and

• Strong work ethic, maintain proper attendance, be dependable and on time, work flexible.

• Effective listening skills and ability to give full attention to what other people are saying, taking

• Good communication skills, and ability to deliver information effectively, speak clearly, ask

• Documentation skills for reading, writing, understanding, documentation, accuracy preparing

• Strong self-motivation skills, adaptability to changes and ability to work independently, as well

• Strong organizational skills, maintaining clean office area, filing, compiling information,

• Skills and operating office equipment such as computers, facsimile, copier, scanners, and

• Ability to work with diverse clients, coworkers, and individuals with disabilities.

• Ability to multitask with frequent interruptions and manage projects with varying deadlines.

• Ability to learn from training and apply to work performed.

• Ability to maintain documents, track referrals and enter electronic data accurately and

• Ability to provide excellent customer service, work as a team member, and work cooperatively

• Ability to handle crisis situations and interventions, respond and function in highly stressful,

• Ability to assess immediate area and safety, what constitutes an intake assessment, what

• Ability to do case safety planning, recognize treatment, assist in family needs, court reports,

• Ability to comprehend tribal, state, and federal laws, legal codes, court proceedings, licensing

• Ability to be a mandated reporter, write/submit reports, and report child maltreatment in

• Ability to organize, facilitate, and conduct meetings, attend team meetings, present ideas, and

• Ability to experience infrequent periods of moderate high stress levels while working with

• Ability to maintain self-care, be self-aware, and be self-regulate, be able to ask for assistance

• Ability to communicate directly with supervisor to ensure program and organization are

PREFERRED QUALIFICATIONS

• None.

WORK ENVIRONMENT

Work environment: The work environment characteristics described here are representative to those an employee
encounters while performing the primary functions of this job. Normal office conditions exist, and the
noise level in the work environment can vary from low to moderate. Limited overnight travel may be
required from time to time. This position may be exposed to certain health risks that are inherent
when working within a health center facility, such as potential exposure to hazardous chemicals,
sharps, and infectious body fluids.

Physical demands: The physical demands described here are representative of those that must be met by an employee to
successfully perform the primary functions of this job. While performing the duties of this job, the
employee may be required to frequently stand, walk, sit, bend, twist, talk, hear and perform repetitive
motions. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in
transport vehicles. The employee must occasionally lift and/or move up to 50 pounds. Specific vision
abilities required by this job include reading, distance, computer, and color vision. Talking and hearing
are essential to communicate with the community, visitors, employees, and vendors.

Mental demands: There are a number of deadlines associated with this position. The employee must be able to handle
frequent interruptions and must also multi-task and interact with a wide variety of people on various
issues. . Work in an extremely stressful environment where there are considerable mental and emotional
demands. The type of situations that may be encountered, particularly with children, may involve
causing emotional stress and secondary trauma. There are many times when placed in a situation where
own life may be threatened as well as life threatening situations of others.

TRIBAL AND INDIAN PREFERENCE

The Bois Forte Band of Chippewa has implemented a Tribal and Indian Preference in Employment Policy. Pursuant to this Policy,
applicants who possess the knowledge, skills, and abilities required by this position, and who are enrolled members of the Bois
Forte Band of Chippewa Tribe will be given primary preference in hiring and employment for this position. Members of other

federally recognized Indian tribes will be given secondary preference for hiring and employment after providing proof of tribal
membership. Tribal and Indian preference is integrated into the interview and scoring process for candidates for job positions.

OTHER

Confidentiality: All employees must uphold all principles of confidentiality to the fullest extent. This position may
have access to sensitive information and a breach of these principles will be grounds for immediate
termination.

Background
Investigation:

This position may be subject to a criminal history background check, a suitability background check
and/or a Fair Credit Reporting Act (FCRA) check. In addition, some positions are subject to a 101-630
background check in an effort to ensure compliance with Public Law 101-630 “Indian Child Protection
and Family Violence Prevention Act.” Candidates must be able to successfully pass all required
background checks to qualify for this position.

Drug Screening: All applicants must successfully pass a pre-employment drug screening prior to beginning
employment and will be subject to random drug testing.

PRE-EMPLOYMENT DRUG TESTING APPLIES. INDIAN PREFERENCE WILL APPLY. UPON PRESENTATION OF DD-214 WHICH
REFLECTS HONORABLE DISCHARGE, APPLICANTS WILL RECEIVE VETERAN’S PREFERENCE POINTS. Please visit our
website at www.boisforte.com to complete an application. Applications are accepted via: Fax, Email, U.S. Mail, and In
Person. Submit applications to: Human Resources Generalist, 5344 Lakeshore Drive, Nett Lake, MN 55772, Fax: 218-
757-6781, hrgeneralist@boisforte-nsn.gov . Applications received after the closing date will not be accepted.