What are the responsibilities and job description for the FOH Manager position at Boku kitchen and saloon?
```Job Summary```
We are seeking a highly organized and experienced Front of House Manager to join our team. As the Front of House Manager, you will be responsible for overseeing all aspects of the front of house operations, ensuring exceptional customer service and a smooth dining experience for our guests. This is a leadership role that requires strong communication skills, excellent attention to detail, and the ability to effectively manage a team.
```Responsibilities```
- Manage and supervise front of house staff, including servers, hosts/hostesses, and bartenders
- Train new employees on company policies, procedures, and customer service standards
- Ensure that all front of house areas are clean, organized, and well-maintained
- Oversee the reservation system and seating arrangements to optimize table turnover and maximize revenue
- Handle customer inquiries, complaints, and feedback in a professional and timely manner
- Collaborate with the kitchen staff to ensure efficient communication and smooth operations
- Monitor inventory levels of front of house supplies and place orders as needed
- Implement and enforce food safety regulations and guidelines
- Conduct regular performance evaluations for front of house staff and provide constructive feedback
- Assist with scheduling and payroll management
```Requirements```
- Previous experience in hospitality management or a similar role
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent customer service skills with a friendly and approachable demeanor
- Proficient in cash handling procedures and POS systems
- Knowledge of inventory control practices
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills with the ability to handle difficult situations calmly and effectively
- Knowledge of food safety regulations and guidelines
- Availability to work evenings, weekends, and holidays as required
If you are passionate about providing exceptional customer service, have strong leadership skills, and thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Front of House Manager!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 8 hour shift
- Day shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Columbia, SC 29201 (Required)
Ability to Relocate:
- Columbia, SC 29201: Relocate before starting work (Required)
Work Location: In person
Salary : $18