What are the responsibilities and job description for the Data Entry Customer Service position at Bold MK?
Department: Bold MK
Location: Tampa, FL
Compensation: $17.25 - $23.00 / hour
Job Title: Data Entry Customer Service
Job Location: Tampa,FL
Department: Customer Service
Reports To: Data Entry Clerk
Position Summary:
We are seeking a detail-oriented and highly organized Data Entry Customer Service professional to join our dynamic team. In this role, you will be at the forefront of our customer interactions, managing data entry tasks while ensuring exceptional customer service. As a Data Entry Customer Service specialist, you will be responsible for accurately inputting data into our systems, addressing customer inquiries, and maintaining a high level of professionalism in all communications..
Key Responsibilities
- Accurately enter customer data into our database systems
- Respond to customer inquiries via phone, email, or chat in a timely manner
- Maintain and update customer records to ensure data accuracy
- Assist customers with account-related issues and provide troubleshooting support
- Process orders, forms, and applications as needed
- Prepare and generate reports based on customer data and queries
- Collaborate with team members to enhance the customer experience
- High school diploma or equivalent; additional education is a plus
- Proven experience in data entry or customer service role
- Excellent typing skills with a high degree of accuracy
- Strong attention to detail and problem-solving abilities
- Effective communication skills, both written and verbal
- Proficient in using office software, especially spreadsheets and databases
- Ability to work independently and manage time effectively
- Competitive salary and potential bonuses.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional development and career growth.
- Supportive team environment.
Salary : $17 - $23
