What are the responsibilities and job description for the Business Development Operations Manager position at Bold Orange?
I set out to create Bold Orange as a place anchored on a culture of engaging, developing and inspiring talent. Doesn’t sound hard, right? Well how many of you reading this right now feel inspired, developed and empowered? Yup. We feel we’ve made a bold commitment and we’re going to keep it – we will inspire you, we will develop you, and we will empower you.
Doing ordinary things in an extraordinary way is how we prefer to work. Our culture is inherently optimistic and inherently human. We value transparency, clear communication, and accountability. We value each area of expertise equally – technologists and creatives, client services and project managers, analysts and strategists. And we value innovative solutions. If forced to choose between process, purpose and passion, we pick passion and purpose first… because it makes solutions better.
Human-led, purposeful, brave, future focused. That’s who we are.
Position : Business Development Operations Manager
Location : Greater Minneapolis / St. Paul area, MN
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Job Id : 345
of Openings : 1
About Bold Orange :
Bold Orange is a customer experience company. We believe authentic human connections are the single most important driver of business and societal progress. We exist to create these connections across the customer lifecycle, from acquisition to engagement to retention. Our culture is one of curiosity, collaboration, proactivity and always bringing the outside perspective to our customers.
Position Summary :
We are seeking a highly organized and detail-oriented BD Sales Operations Manager to join our growing strategic growth team. In this role, you will support the broader team by optimizing sales processes, managing prospecting tools, maintaining the sales pipeline, and conducting prospect research. You will play an essential role in driving efficiency and productivity within the Strategic Growth function, enabling the team to focus on relationship-building and winning new clients.
The ideal candidate has experience in sales operations or supporting business development in a marketing, customer experience (CX), or CRM agency environment. The ideal candidate will be adept at managing sales tools and systems (Salesforce Sales Cloud), possess strong analytical and organizational skills, and have a passion for helping teams succeed.
Position Duties and Responsibilities :
Sales Tools & Process Optimization
- Manage and optimize sales tools such as CRM systems (e.g., Salesforce) and prospecting tools to ensure the team operates efficiently and has the resources they need to succeed
- Track, analyze, and report on sales performance metrics to identify areas of improvement in the sales process
- Collaborate with the Director of Business Development and the sales team to ensure that tools and processes align with broader business objectives
- Maintain and oversee the sales pipeline, ensuring data accuracy and regular updates
- Work with the sales team to ensure all prospects and opportunities are accurately tracked and that pipeline health is regularly assessed
- Identify bottlenecks in the sales cycle and work with leadership to implement improvements
Prospecting Support & Research
Cross-Functional Collaboration
Required Qualifications and Experience :
Equal Opportunity Employer :
We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law. Bold Orange does not and will not discriminate against employees, prospective employees, clients or vendors.
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