Technical Product Owner

About Bold Orange: Bold Orange is a customer experience company. We believe authentic human connections are the single most important driver of business and societal progress. We exist to create these connections across the customer lifecycle, from acquisition to engagement to retention. Our culture is one of curiosity, collaboration, proactivity and always bringing the outside perspective to our customers. Position Summary: Bold Orange is seeking a Technical Product Owner with a passion for leading client engagements by listening to marketing technology needs, leading and documenting requirement capturing sessions. This talented and experienced Technical Product Owner will be at the forefront of technology solution development, collaborating with cross-functional teams to deliver high-quality solutions that meet and exceed client expectations. You will be responsible for managing the technology solution backlog, translating client needs into actionable epics, features, and user stories, and acting as a liaison between the client and internal Bold Orange architecture and engineering teams. The ideal candidate will be a client-facing agile-minded pivotal force in crafting marketing technology solutions that empower our clients to achieve their business objectives. You will engage with clients, translate their marketing needs into actionable user stories, and collaborate closely with cross-functional teams to deliver solutions that help achieve optimal customer experiences. Position Duties and Responsibilities: Client-facing

• Act as a primary point of technical contact for clients, understanding their business needs, and ensuring marketing technology solutions align with their goals
• Conduct regular client meetings to gather feedback, communicate progress, and address any concerns
  
  

Agile requirement gathering

• Partnering with technical delivery lead, data solution architect, and data analysts to understand data model, create data visualizations and reports.
• Collaborate with stakeholders to define epics, features, and user stories that reflect client and user requirements that align with a client’s technology solution roadmap
• Prioritize and maintain technology solution backlog based on business value, technical dependencies, and client feedback
• Conduct thorough requirements analysis to ensure a deep understanding of client needs
  
  

Author technical documentation

• Create and maintain technical documentation as required, including user stories, acceptance criteria, and other relevant artifacts
  
  

Agile Expertise

• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint demo reviews, and retrospectives, both internally and externally
  
  

Required Qualifications & Experience:

• 3 - 5 years of professional experience at a client-facing role within marketing technology solutions gathering and documenting requirements
• Analytic mindset and problem-solving skills
• Exceptional client-facing communication and interpersonal skills
• Experience in marketing technology and technical understanding of marketing database, API, back-end integration, analytics, digital front-end experience, marketing automation, and email.
• Familiarity with Databricks, SQL and Power BI
• In-depth knowledge of Agile methodologies and frameworks
• Agile backlog management, including prioritizing and planning
• Ability to collaborate and lead cross-functional teams
• Bachelor’s degree in computer science, information systems, marketing, or a related discipline
• Ability to thrive in a highly collaborative, fast-paced environment where the nature of the work can be varied
• Innate curiosity, happy to dig in proactively and whenever called upon

Salary Range: Final compensation is anticipated to be up to $125k and will vary widely depending on local markets and the ideal hires skills and experience at the time of hire. Who We Are: Our tone is professionally sassy. We embrace meat raffles, hot seats, and the occasional Jell O shot. We like staff meetings that are informative, educational, and at times, damn funny. We believe in no hierarchy, no bullshit, and no politics. Just honest, hard work, and great fun. Equal Opportunity Employer: We are an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, color, creed, gender, sexual orientation, age, disability, religion, national origin, marital status, familial status, ancestry, status as a veteran, status with regard to public assistance and any other characteristic protected by law. Bold Orange does not and will not discriminate against employees, prospective employees, clients, or vendors.