Carrier Partner Manager

• Support partners by presenting information to business contacts and executives, identifying system or operational issues, and recommending solutions. Monitor issues through to resolution.

• Monitor and analyze partnership performance against key performance metrics and provide regular updates to partners to influence decision-making and outcomes.
• Establish and maintain strong relationships with key stakeholders, including potential partners, customers, and internal teams ensuring high retention of existing accounts.
• Collaborate with cross-functional teams to define partnership goals, objectives, and success metrics, and ensure alignment with the company's overall strategy.
• Support the implementation and execution of partnership initiatives, including joint marketing campaigns, co-development of products and services, and other collaborative efforts.
• Cultivate relationships with new and existing partners and ensure clients understand Bold Penguin's value proposition, product roadmap, and partnership opportunities.
• Stay up-to-date with industry trends, emerging technologies, and competitive landscape, and provide insights and recommendations to inform partnership strategies.

• Other duties and responsibilities as assigned.

Flexible Workplace

This role is a flex office/home role and comes with the expectation you will engage onsite a certain number of working days per month, in our brand-new office located in Dublin, Ohio, with your Bold Penguin colleagues and customers. On-site workdays will be managed at the team level to maintain an environment focused on work-life balance, innovation velocity, and the delivery of exceptional customer experiences.

In this role, you will be expected to work X% of working days per month (X days per month on average) in the office. This is a minimum expectation. All employees are welcome to work in the office as much as they like. Applicants must be local (within 35 miles) to Dublin, Ohio.

Skills & Experience

• Bachelor's degree in Business, Marketing, or related field; MBA preferred.
• 5 years of experience in relationship management, partnership development, business development, or related roles.
• 5 years experience in the insurance industry, preferably with some commercial line experience.
• Proven track record of developing successful partnerships with a range of partners, including independent agencies, MGAs, carriers, financial services, and other key stakeholders.
• Strong negotiation and communication skills, with the ability to effectively collaborate with internal and external teams.
• Strong analytical skills and ability to use data to drive decision-making.
• Understanding of the industry landscape, including emerging trends and technologies.
• Knowledge of digital insurance platforms and APIs.
• Ability to work independently in a fast-paced environment and manage multiple projects simultaneously.
• Strong leadership skills, with the ability to lead cross-functional teams and drive results.
• Travel required as needed.

Bold Penguin is a leading integrated digital solution platform dedicated to simplifying small commercial insurance. Our technology makes the quote and bind process quick, effortless, and profitable for all parties - agents, brokers, and carriers. Bold Penguin’s innovative product suite has digitized and transformed a slow, manual process resulting in reduced costs, increased efficiency, and better overall outcomes. For more information, please visit www.boldpenguin.com.

Or, simply put…. We simplify commercial insurance.

Benefits

• Medical, Dental, and Vision
• Flexible PTO Policy
• 401(k) with a company match
• Employee Assistance Program
• Parental Leave
• Disability and Life Benefits