What are the responsibilities and job description for the Family Support Coordinator position at BOLEY CENTER?
Established in 1970, Boley Centers, Inc., is a private, non-profit organization serving individuals with mental disabilities, individuals and families who are homeless, Veterans and youth in Pinellas County. Boley Centers, Inc., a nationally recognized and accredited behavioral health care agency, has an opening for a full-time Family Support Coordinator.
BENEFITS:
- 10 paid holidays per year
- Paid Time Off
- Medical/Dental/Vision/Life Insurance
- Tuition reimbursement
- Continuing education, reimbursement for professional certifications, licensure and qualified supervision
JOB SUMMARY:
Assesses service and support needs of at risk youth and their families and ensures needed services are provided to all assigned to caseload. Monitors success of interventions. Conducts home visits and follow-up. Completes appropriate and necessary reports, records, documents, etc. and files in appropriate records.
ESSENTIAL JOB FUNCTIONS:
- Formulates and implements service plans for each assigned youth and their family; updates plan every six months. May screen/do intakes for program participants.
- Coordinates community appointments, i.e. medical, dental, therapy.
- Connects youth and parents to needed mentoring services, therapy, parenting classes, etc.
- Conducts home visits to conduct assessment and provide counseling/support.
- Makes and/or receives calls regarding a broad spectrum of client related issues and involving contact with a wide variety of individuals (parents, friends, etc.), social services (Medicaid, Social Security, etc.) and service providers both internal and external to Boley Centers.
- Maintains contact with local school guidance counselors to monitor progress and collect data.
- Meets, as necessary, with appropriate individuals to intervene and or advocate as needed for youth and family.
- Completes, in an accurate and timely manner, all documentation required to ensure ongoing compliance with all internal and/or external requirements.
- Maintains ongoing awareness of each assigned youth and family’s needs by frequent personal meetings with each youth and household.
- Conducts on-going follow-up to ensure on-going success and interventions as needed.
- Operates own or agency vehicle to transport youth /or travel between locations.
- Provides and/or arranges for 24 hour crisis intervention.
EDUCATION AND EXPERIENCE:
Bachelor’s degree in human services or related field required. No substitution permitted. Education must be from an accredited school, college, or university.
One to two years experience working with youth that are at risk and/or emotionally disturbed.
Knowledge of mental illness and symptoms, mental health system and supports, community social services systems.
SKILLS AND ABILITIES:
Good skills and abilities in utilizing a personal computer, including work processing, use of basic math and language, handling telephone calls from consumers, some of which may be confrontational, communicating (orally and in writing), coordinating, follow through, interpersonal relations, crisis intervention, organizing work, following procedures and recording information, attention to detail, scheduling work (own and others), organizing work (own and others), working independently, adapting to change, public relations (external and internal), and such other duties that are usually and customarily considered necessary for satisfactory completion of essential duties.
SPECIAL REQUIREMENTS:
Valid Florida driver's license, own transportation vehicle and insurance required.
Must pass a level II background check and drug screen.
Reasonable accommodations will be made for otherwise qualified individuals with a disability. Veterans encouraged to apply. Boley Centers is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use.
EOE/ADA/VETERANS/DFWP
