What are the responsibilities and job description for the Logistics Coordinator position at BOLT EXPRESS LLC?
Job Details
Description
We are looking for Logistics Coordinators to join our team at Bolt Express! Our commitment is to You! No experience is necessary! All you need is a positive attitude and a willingness to learn.
We will provide you with an opportunity to learn about the amazing transportation and logistics industry. Our goal is to ensure you are excited and proud to be part of our team. Our commitment is that we provide you with an opportunity to learn, grow and succeed.
Why Bolt?
Bolt Express has been consistently recognized as a Top Workplace.
We are committed to being the most trusted and reliable transportation service provider in North America. Our desire to be the best at what we do is reflected in our attitude, our culture, and our quality of work.
Benefits:
Our benefit package is designed to take care of you and your family.
- Health and Wellness Program
- Medical, Dental and Vision Insurance
- 401K program
- Paid Time Off (Vacation, Holidays, Sick Time, and Birthday)
Essential Responsibilities
- Ensure that customers, drivers, and partner carrier’s receive prompt/professional service.
- Support all customer related inquiries regarding quotes, opportunities, or shipment status updates.
- Monitor all load boards/e-mail folders for available opportunities and respond with options to cover shipment needs.
- Utilize independent judgment, pertaining to financial negotiations.
- Track orders in a timely/accurate manner and ensure the TMS is up to date with all shipment details.
- Monitor shipment progress to ensure on-time delivery. Communicate with customers to ensure timely resolution of problems or delays.
Qualifications
Education, Experience, Skills
- No Experience is necessary. We are looking for someone with a positive attitude and a willingness to learn.
- Ability to perform in a fast-paced environment and stay calm under stressful &/or time critical situations.
- An appreciation for the importance of providing exceptional customer service.
- Professional attitude and demeanor
- Able to create, foster, and maintain effective employee relationships.
- Proficient computer skills
- High school diploma or equivalent
- Some analytical skills required.
- Remote work opportunities are available as training progresses.
- Cross training in other functional areas will be available.