What are the responsibilities and job description for the Assistant Field Coordinator **$25-$27/hr + Eligible for Monthly Incentives** HYBRID WORK FROM HOME *MN Applicants Only position at Bonfe?
Assistant Field Coordinator
***Friday-Monday 11:30am to 10pm $27/hr & an AMAZING Benefit Package-including EMPLOYER PAID monthly healthcare premium!!!***
- $25-$27/hr STARTING WAGE
- Health, Wellness, and Retirement benefits
- Bonfe PAID employee monthly healthcare premium
- GENEROUS 401k match after first 6 months of employment!
- PAID training and career development opportunities.
- A FAMILY. This is last on the list because it’s most important. We care about our team and expect you to bring that same CARE when you join us. We do a lot more than just work together. You’ll build life-long friendships at Bonfe.
Who We Are
Bonfe is a family owned and operated business specializing in residential plumbing, heating, cooling, drain clearing, and electrical services. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best.
People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
What We Do
We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating and air conditioning and electrical systems.
We DELIVER on our core values:
PLAY TO WIN
CARE ABOUT PEOPLE
CONTINUOUSLY IMPROVE
DO THE RIGHT THING
Desired Skills
- Actively participate in a positive manner with team and management
- Willing to help others
- Accountability
- Positive attitude every day
- Ability to run the play
- Excited about job
- Handle curve balls
- Transparent in all communications (simply, respectfully, consistently, and tactfully)
- Actively involved in continuous self-improvement
- Show up mentally & physically every day
- Honesty/Integrity
- Fast paced environments excite you
- Ability to multitask and manage priorities
- Problem solving
- Ability to compartmentalize
- Time management skills
- Dependable
- Maximizing opportunity
- Willing to go the extra step to create the best experience
Responsibilities
- Maintain standard call volume laid out in Key Performance Indicator’s (KPIs)
- Responsible for coordinating with the field service technicians
- Update and coordinate services with customers throughout shift
- Assist in hitting company and department KPIs
- Participate in training and utilize tools and resources to grow and develop as a professional.
- All other duties listed on checklist and as assigned by management
Desired Experience
- Previous customer service experience in a call center environment preferred
- Experience with common office hardware and software (Microsoft Office products)
Salary : $25 - $27
