What are the responsibilities and job description for the Business Development Representative position at Boniface Hiers Automotive Group?
Boniface Hiers Automotive in Melbourne, FL is seeking an ambitious, motivated and energetic professional to join our 5 Store Autogroup. We are looking for multiple Internet Sales (BDC) Representatives. If you’re dedicated and goal-oriented, then this is a great opportunity to grow your career in auto sales.
As an Internet Sales BDC Representative, you will be tasked with growing and developing our business and relationships with customers and staff daily! We are looking for energetic, customer-focused BDC Representative who will help us expand and develop our client base! Does this sound like you? Apply now!
Responsibilities and Qualifications Our BDC (Business Development Center) Representatives are responsible for large amounts of inbound/outbound calls and emails daily.
Identify customer needs, provide information on vehicle inventory, research issues and provide solutions or alternatives. Effective communication and a positive attitude are top traits that Top Agents exhibit!
We Offer:
- Competitive Pay Plan
- Flexible Schedule
- Paid Training
- 401K Plan with company match
- Medical Benefits
- Paid Vacation
- Weekly Commission
- Monthly Bonuses
- Opportunities for Advancement
Automotive Internet Sales (BDC) Qualifications:
- Valid driver’s license, clean driving record and reliable transportation
- Excellent interpersonal and communication skills (verbal and written)
- Professional appearance and demeanor
- 1 year BDC experience, preferred
- Bilingual is a plus
Automotive Internet Sales (BDC) Responsibilities:
- Navigate our CRM tool used to track customer inquiries and take notes of customer records
- Gather accurate customer information to create a database for continual follow-up and retention
- Answer all calls in a prompt, professional and courteous manner
- Manually input inbound phone inquiries in CRM with proper sources and schedule follow-up
- E-mail, text and call all new customer inquiries in a timely fashion according to our process
- Promptly follow-up on all inquiries and ensure all customers’ questions are answered
- Interact with customers to identify their individual needs and opportunities for new/used cars sales presentation
- Must meet all daily and monthly performance goals; phone up percentages, appointments set percentages, show and sold percentages
- Work closely with BDC Managers and other BDC sales personnels
- Stay informed about new products, features, accessories, etc. and other benefits to customers
- Attend product and sales training as requested
- Be able to create and maintain customer relationships Must arrive on time and be prompt to all shifts. Must remember to clock in and out for shifts and all breaks
- Appointment setting experience a plus Great communication skills
- Team player
- Must be able to pass pre-employment screens
Job Type: Full-time
Pay: $50,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Supplemental Pay:
- Commission pay
- Monthly bonus
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Relocate:
- Melbourne, FL 32901: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $90,000