Human Resources/HRIS Specialist

JOB DESCRIPTION SUMMARY

This position reports to the Senior Director of Human Resources. The Human Resources Information Systems (HRIS) Specialist will be the technical and systems point of contact for the Human Resources department. They are responsible for supporting, maintaining, and improving all HR systems and related processes.

Additionally, they will create and maintain all reporting capabilities within Human Resources. The HRIS

The specialist will focus on initiatives to automate and streamline system analysis, data integration, and reporting capabilities, ensure data integrity, and maintain security controls for end users. This incumbent will also support the Human Resources team with HR operations duties.

Information Systems Management

• Manage daily HRIS operations, including security access, maintenance, administration, and systems

integrity of all HR systems (e.g., Paycom, Halogen, SERV, etc.).

• Serve as the systems and process expert for implementations, upgrades, and configuration changes to

align with business needs.

• Promptly troubleshoot, research, and escalate system issues as necessary, ensuring that users are

updated on the status.

• Lead systems updates/upgrades, working with vendors (internal and external) to test changes to

ensure systems and processes are working as designed.

• Communicate system and process changes to business units across the organization.
• Assist in the development training documentation, system configurations, and programming

documents which will be used to train employees.

• Acts as liaison for employees and management to answer questions regarding HRIS systems and data

policies, practices, and regulations.

Data Integrity Management

• Prepare, maintain, and update employee and position data for the HR information system.
• Maintain and support HR applications; ensure data integrity by regularly reviewing and auditing data

flow and troubleshooting issues.

• Manage data analysis and reporting needs for the HR department.
• Proactively identify areas where HR data is not up to date and work with HR functions to develop and

implement ways to improve data quality.

• Create custom ad hoc reports and queries and maintain a library of reports.
• Design, analyze, and provide statistical reports for HR/Organizational metrics dashboard. This includes

collecting, analyzing, and presenting data.

Department Operations

• Support HR projects, including the annual benefits enrollment, 3A performance reviews, merit

increase process, department audits, training, etc.

• Support department audits and partner with other Generalists to ensure completion and submission.
• Manage the HappyFox (SERV) ticket queue, including assigning tickets to agents.
• Work with IT and other HR functional areas to develop and maintain the HR SharePoint page.
• Create ad hoc reports, manage training enrollment, and maintain distribution lists.
• Manage personnel file requests.
• Work with IT to maintain the Active Directory.
• Provide phone coverage for meetings and breaks when necessary.

Other

• Utilize all capabilities to satisfy one mission — to enhance the competitiveness and profitability of our

members. Do everything possible to help members succeed by being curious and striving to

understand what others are trying to achieve, planning, and executing work helpfully and

collaboratively. Be willing to adjust efforts to ensure that work and attitude are helpful to others, be

self-accountable, create a positive impact, and be diligent in delivering results.

• Maintain internet speed of 40 MB download and 10 MB upload and router with wired Ethernet.
• Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAArequired protection of all confidential/protected client data.
• Maintain and service safety equipment (e.g., smoke detector, fire extinguisher, first aid kit).
• All other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree and 2-4 years of experience developing, implementing, and managing core HRIS

technology or bachelor’s degree and 1-3 year(s) of HR generalist experience preferred

• Human Resources Information Professional (HRIP) certification a plus
• Intermediate database management and reporting skills
• Advanced Microsoft Visio and Excel skills
• Experience with implementation and upgrades of HRIS systems
• Strong attention to detail and organizational skills
• Must understand the importance of discretion, and handling confidential information
• Ability to communicate effectively across all levels of the organization
• Ability to work well in teams or on their own
• Ability to prioritize and manage multiple projects and deadlines

PHYSICAL DEMANDS / W ORK ENVIRONMENT

The physical demands and work environment described here represent those an employee must meet

to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable

individuals with disabilities to perform essential functions. While performing the duties of this job, the

employee is regularly required to communicate with others. The employee frequently is required to move

around the office. The employee is often required to use tools, objects, and controls. This noise level in the

work environment is usually moderate.