Account Clerk II

Department: Treasurer
Supervisor: Elected Treasurer
Supervision Exercised: None Revision: April 21, 2023

Job Scope

Summary: Performs a variety of duties associated with the acceptance and collection of property tax
payments according to established procedures and Idaho State Statutes. Maintains and processes winter
addressing system of codes for special handling of tax billings for taxpayers. Provides general and
specific clerical support and office assistance as required. Provides information and assistance to the
public.

Other Information: Work involves regular and recurring situations where regular judgment is required to
apply standard practices and decision making within clearly defined parameters. Work typically is low in
complexity as incumbent works under regular supervision. Communicates heavily with others inside the
department, regularly with others throughout the organization and heavily with customers of the
Treasurer’s Office. Work has a distinct impact on the operations of the Treasurer’s Office; however, most
errors will be identified and corrected prior to them leaving the department. Work is typically performed in
an office environment with low to moderate intermittent stress due to deadlines and angry customers.
Does not typically involve travel.

Essential Functions

The essential functions include, but are not limited to, the following duties and responsibilities, which are
not listed in any particular order of priority and may be amended or added to by the County at any time:. This is the primary person to answer the phone and greet customers. Routes individual calls and

inquiries to the appropriate department or resource to best meet their needs. Answers questions as
possible to provide information regarding the Treasurer/Tax Collector’s office, accounts and other
information of a routine or otherwise related matter.

. Performs various clerical duties within the Treasurer’s Office using a variety of standard office

equipment and procedures. Sorts and processes department mail, completes forms, answers routine
correspondence, updates forms, organizes and stores batch envelopes of receipts.

. Verifies and posts cash transactions for tax payments using a computer and/or taxpayer records.

Calculates future billing estimates and delinquencies, and issues refunds using established
procedures. Balances daily transactions, prepares reports and routine statements on taxes collected
and due. Performs routine research of tax records and legal documents related to delinquent
accounts.

. Maintains and processes winter addressing system of codes for special handling of tax billings for

taxpayers who leave their homes for the winter season to ensure proper delivery of tax billing without
loss of exemptions.

. Processes department mail, completes forms, answers routine correspondence, updates forms as

needed.. Responsible for opening and closing the office for business at the start and end of business day.

. Locates correct addresses for those documents returned for wrong address.

. Maintains the office inventory of office supply stock and orders as needed.. Assists and accompanies Treasurer as needed with Public Administration duties. Prepares and/or

assists with taking of inventory of deceased. Assists Treasurer with liquidation of assets (yard sales,
auctions, 2nd hand stores). Assists with cleaning and disposing of items of no value.

. Maintains cleanliness and organization of department office.. Performs all other duties as assigned.

Job Specifications. Sufficient combination of knowledge, skills and abilities so as to competently perform the essential

functions of the job. High school diploma or equivalent with additional post-high school training
courses.

. Some experience (typically less than one year) in an office setting or related field required so as to

obtain the knowledge and experience of working in an office environment.. Valid Idaho state driver’s license preferred. Must have history of good driving record and maintain a

good driving record in the course of the employee’s employment.. Must possess good organizational, telephone, and communication skills.. Ability to multi-task and maintain composure with a number of incoming telephone lines, high volume

walk-in customer traffic, and occasional angry customers. Basic understanding of general office skills (e.g., filing).. Ability to type proficiently at or about 50 wpm using standard keyboards and personal computers,

facsimile, copiers, time clocks, printers.. Proficient grammar skills as used in the composing and proofreading of documents, memos, and

other correspondence.. Ability to follow directions, work in an effective and professional manner and develop effective

working relationships with co-workers, supervisor, and general public. Ability to read and understand
general documents, policies and instructions.

. Ability to communicate effectively, both orally and in writing.. Ability to develop and maintain harmonious working relationships with others, both inside and outside

the organization.. Working knowledge of bookkeeping and accounting practices. Numerical ability to post data and

make arithmetic calculations quickly and accurately.. Training handling identification of hazardous waste and environments.

Working Conditions

Ability to perform those physical activities necessary to complete the essential functions of the job, either
with or without reasonable accommodation. Requires continual communication (hearing and talking, both
in person and over the telephone) and standing; frequent fingering, grasping, walking, and repetitive
motions. Requires good general vision.

Maybe exposed to household hazardous waste, disease and other hazardous material. May
require lifting, pulling, pushing and carrying weights typically under 20 pounds, but occasionally
requires lifting of 50 pounds. Also, occasionally subject to noxious odors, physical hazards,
hazardous materials and other conditions that may create a risk of physical harm with improper
protection and continued exposure.

Requires occasional travel within the county limits.




This job description is not an employment agreement or contract, and management
reserves the right to modify when necessary.