What are the responsibilities and job description for the Customer Service Receptionist APPLY TODAY! $20/HR 821904 position at Bonney Staffing?
The Customer Service Representative position in Rochester, NH is responsible for handling customer inquiries, processing orders, and ensuring seamless communication between customers and internal departments. The ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for delivering exceptional customer service.
Customer Service Representative Details :
Schedule : Monday - Friday 8 : 00am - 5 : 00pm
Pay Rate : $20-$25 / HR (Depending on Experience)
Start Date : ASAP
Customer Service Representative Responsibilities :
- Enter and modify customer orders with precision and attention to detail.
- Serve as a liaison between customers and internal departments, ensuring smooth communication.
- Answer incoming calls, monitor the Customer Service Email Inbox, and respond promptly to inquiries, requests, and concerns.
- Provide customers with shipment updates and tracking information.
- Offer standard pricing, quoting, product availability, and scheduling information within established guidelines.
- Monitor orders and proactively inform customers of potential delays.
- Ensure appropriate commissions are applied based on knowledge of products, sales territories, and customer history.
- Collaborate with Production Planning, Purchasing, and Shipping to meet customer needs.
- Validate product configurations and check pricing accuracy.
- Process manual billings or credits as necessary.
- Prepare and provide customs documentation for export orders, including commercial invoices.
- Take on additional responsibilities as assigned and work effectively as part of a team.
Customer Service Representative Qualifications :
Customer Service Representative Benefits :
If you believe you are a qualified candidate for our Customer Service Representative role please apply or contact us today!
Salary : $20 - $25
